Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lindsay Williams

Knoxville,Tn

Summary

Dynamic sales professional with a proven track record at all companies, recognized for exceeding sales targets and enhancing customer satisfaction. Skilled in relationship building and problem-solving, I leverage my customer service expertise to drive business growth and foster long-term loyalty. Committed to delivering exceptional results through effective communication and strategic sales processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Uscellular
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Agent

State Farm
05.2022 - 01.2024
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Sales Agent

Answer Financial
02.2015 - 05.2020
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.

Sales Agent

GEICO
05.2020 - 09.2022
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.

Education

Associate Of Business Administration - Human Resources Management

Pellissippi State Community College
Knoxville, TN
12.2026

Skills

  • Customer service
  • Friendly, positive attitude
  • Sales process management
  • Nonprofit experience
  • Problem-solving skills
  • Business growth strategies

Accomplishments

I am licensed with the state of TN in Property & Casualty. I also have licenses in Life and Health. I currently have a Cosmetology License with the state of TN as well. I have many Top Producer awards and certificates.

Certification

Insurance Producer License

Timeline

Sales Associate

Uscellular
02.2024 - Current

Sales Agent

State Farm
05.2022 - 01.2024

Sales Agent

GEICO
05.2020 - 09.2022

Sales Agent

Answer Financial
02.2015 - 05.2020

Associate Of Business Administration - Human Resources Management

Pellissippi State Community College

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