Lindsay Willoughby
Jacksonville
Summary
Phlebotomy Technician with over 8 years of experience in healthcare, adept at enhancing patient care and streamlining workflow processes. Proficient in blood collection, safety protocols, and quality improvement, with a focus on compassionate communication and patient education. Committed to advancing patient satisfaction through meticulous attention to detail and empathetic interactions, aiming to contribute effectively to a supportive healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Family Caregiver Experience
Family
07.2016 - Current
- Deliver compassionate care, ensuring son's comfort and well-being. Manage daily activities, health monitoring, and maintain a safe environment.
- Administer medications and perform specialized procedures with precision. Mastering sterile dressing changes, nasogastric tube feedings, Port-a-Cath and CVL line flushes with medications, saline, and heparin. Continuously enhance caregiving skills.
- Implement personalized care strategies, adapting to evolving health needs. Consistently improve quality of life through attentive care.
- Coordinate with healthcare professionals, ensuring comprehensive care. Actively participate in treatment planning and execution.
Phlebotomy Internist
Onslow County Health Department
05.2024 - 07.2024
- Conducted blood draws with precision, ensuring patient comfort. Collaborated with healthcare team to optimize sample collection processes, enhancing efficiency.
- Analyzed phlebotomy procedures, identifying areas for improvement. Implemented streamlined workflow, reducing wait times and improving patient satisfaction.
- Meticulously labeled and processed blood samples, maintaining accuracy in documentation. Adhered to strict safety protocols, minimizing risks.
- Provided compassionate care to diverse patient populations, alleviating anxiety during blood draws. Educated patients on post-procedure care.
Personal Care Aide
Helper Bees
02.2021 - 04.2021
- Provided compassionate care to elderly client, ensuring their comfort and well-being. Assisted with daily activities and medication management.
- Implemented personalized care plans with precision and attention to detail.
- Communicated effectively with families to address concerns and provide updates.
- Improved clients' quality of life through exercise and engaging activities. Consistently received positive feedback from family.
- Meticulously managed medications and daily activities, ensuring client safety and comfort.
Education
Certification - Phlebotomy Technician
Coastal Carolina Community College
Jacksonville, NC07-2024
Skills
- Blood Collection
- Empathy
- Attention to Detail
- Safety Protocols
- Quality Improvement
- Patient Education
- Venipuncture
- Capillary Collection
- Interpersonal Skills
- Multitasking
- Critical Thinking
- Medical Terminology
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
Timeline
Phlebotomy Internist
Onslow County Health Department
05.2024 - 07.2024
Personal Care Aide
Helper Bees
02.2021 - 04.2021
Family Caregiver Experience
Family
07.2016 - Current
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
Certification - Phlebotomy Technician
Coastal Carolina Community College
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