Lindsay Wise
Lady Lake,FL
Summary
Dynamic hospitality professional with a proven track record blending both interpersonal, problem solving and organizational skills. Hardworking, enthusiastic and loyal restaurant employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Top-notch hospitality expert with solid background in creating innovative and delicious dishes and cocktails. Proficient in food preparation, beverage creation/consumption and staff training. Offers excellent time management skills and works well under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Prep & Line Cook, Bartender
McGrady's Irish Pub
05.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Foster Care Licensing Specialist
Kid's Central Inc.
12.2022 - 01.2024
- Improved communication between stakeholders by facilitating regular meetings with foster parents, social workers, and other professionals.
- Played a crucial role in expediting the licensing process through meticulous attention to detail of current DCF laws and regulations during application reviews.
- Increased awareness of available resources by developing and delivering informative presentations to continuing foster parents.
- Collaborated closely with child welfare agencies to ensure timely placements matching the needs of both children and families.
Supervisor, Bartender, Server, Kitchen Lead
FMK Restaurant Group
03.2021 - 12.2022
- Oversaw daily operations by applying strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows..
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Crossed trained existing employees to maximize team agility and performance.
- Performed opening and closing cash handling duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Service Manager
Hook & Reel Seafood
12.2019 - 02.2021
- Hired, trained and supervised team of 30+ staff members to meet business goals.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Maintained team productivity and quality of service by establishing and maintaining clear employee expectations.
- Created new signature craft cocktails alongside corporate that paired with the menu to be served regionally.
- Assisted owners in the reconstructing of the inside and outside layout during all phases of the COVID19 shutdown to adhere to government requirements and maximizing profits while keeping cost low.
Executive Administrative Assistant
AXA ADVISORS, LLC
07.2018 - 06.2019
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing, invoice reconciliation,and travel arrangements efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Liaison between corresponding wealth management companies and executive managing partners to ensure all documents were filed correctly and distributed to their proper destinations.
- Screened resumes submitted to company, posted job openings to applicable career boards, and contacted the qualified candidates for continuous growth of business.
- Displayed the knowledge of Microsoft office programs to created spreadsheets, reports and various other documentation needed by executives.
Trainer & Lead Bartender, Line Cook
Greene Turtle
10.2017 - 06.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Created satisfying specials and beverage promotions to exceed daily sales goals.
- Booked, planned and set up for parties in the event room as well as for offsite locations.
Education
Bachelor of Arts - Sociology
SUNY Stony Brook
Stony Brook, NY05.2015
Skills
Time Management
Attention to Detail
Highly motivated
Cleaning and organization
Food safety knowledge
Problem-Solving
Professional Attitude
Customer Service
Proficient in Microsoft Office
Staff scheduling expertise
Cash Handling
Staff Training and Onboarding
Accomplishments
Florida State Notary 12/2023
Certification
- Graduate Certification in Contemporary Theory in Marriage and Family Systems 9/2020
- ServSafe
Timeline
Foster Care Licensing Specialist
Kid's Central Inc.
12.2022 - 01.2024
Prep & Line Cook, Bartender
McGrady's Irish Pub
05.2021 - Current
Supervisor, Bartender, Server, Kitchen Lead
FMK Restaurant Group
03.2021 - 12.2022
Service Manager
Hook & Reel Seafood
12.2019 - 02.2021
Executive Administrative Assistant
AXA ADVISORS, LLC
07.2018 - 06.2019
Trainer & Lead Bartender, Line Cook
Greene Turtle
10.2017 - 06.2019
Bachelor of Arts - Sociology
SUNY Stony Brook
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