Hi, I’m
Lindsay Wise
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Experienced hospitality professional who excels blending her interpersonal skills, excellent time management, organizational and problem solving skills into the realm of social welfare and bars & restaurants alike. A team leader in all previous employers seeking a new opportunity to build upon previous exposure and skills obtained.
Overview
10
years of professional experience
Work History
Kids Central Inc.
Licensing Specialist
12.2022 - 01.2024
Job overview
- Stayed up-to-date on DCF laws and licensing requirements to complete accurate and efficient reviews.
- Created various documents with applicant information and verified data against DCF standards by working in partnership with the various families I was in charge of licensing.
- Informed families by email, telephone or in person of additional steps needed to obtain licenses.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Performed routine data entry or document management.
FMK Restaurant Group
Managing Bartender/Server, Back of House Lead
03.2021 - 12.2022
Job overview
- Assisted in managerial duties such as, but not limited to: checking side work, correcting server errors, ensuring guest have a great experience, processing checkouts nightly and balancing draws.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Certified that all orders sent to the kitchen were understood with and without various modifications and distributed correctly and in a timely manner.
Hook & Reel Seafood
Service Manager
12.2019 - 02.2021
Job overview
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Managed all aspects of staffing, labor and sales for staff of 30+.
- Spearheaded creating and perfecting the training implementations for the Union, New Jersey location to reduce the turnover rate.
- Created new signature craft cocktails alongside corporate that paired with menu to be served regionally.
- Monitored team performances and Developed training methods for bartenders throughout the Hook & Reel Franchise.
- Assisted owners in the reconstructing of the inside and outside layout during all the phases of the COVID19 shutdown to adhere to government requirements and maximizing profits and keeping cost low.
- Maintained proper ordering and inventory control, ensuring if any discrepancies were accounted for.
AXA ADVISORS, LLC
Executive Assistant
07.2018 - 06.2019
Job overview
- Liaison between corresponding wealth management companies and executive management staff to ensure all the right documents were filed correctly and distributed to their proper destinations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Displayed working knowledge of Microsoft Office programs.
- Screened resumes submitted to company, posted openings to job boards, and contacted candidates that were seen as ideal for growth.
Greene Turtle Sports Bar & Grill
Trainer & Lead Bartender
10.2017 - 06.2019
Job overview
- Trained incoming staff to make certain they were aware of proffer company policies/procedures, menu recipes and locations of all daily needed items.
- Analyzed team performance and identified opportunities for additional training.
- Identified and recommended staff for key positions and departments.
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created satisfying beverages and experiences that guest love, rave about and share with their family and friends thereby increasing sales.
- Booked, planned and set up for parties in the event room or other offsite locations.
Bahama Breeze
Bartender, Line Cook & Corporate Trainer
01.2014 - 10.2017
Job overview
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Identified and recommended staff for key positions and departments.
Education
Capella UniversityMinneapolis, MN
Graduate Certificate from Contemporary Theory in Marriage And Family Systems
09.2020
SUNY Stony BrookStony Brook, NY
Bachelor of Arts from Sociology
05.2015
Eastern Suffolk BOCES Bellport, NY
Certification from Animal Science
06.2009
Skills
- Data Entry
- Office Management
- Records Maintenance
- Staff Scheduling
- Policy Enforcement
- Microsoft Office and DocuSign
- Money Handling
- Food Preparation
- Bank Deposits
- Problem-Solving Abilities
- Customer Service
- Beverage Preparation
- Food Service
- Team Training and Development
- Clear and Effective Communication
- Food Safety
- Professional Attitude
- Employee Relations
- Administrative support
- Creative problem solving
- Professional demeanor
- Money handling abilities
- Exceptional interpersonal communication
- Clear verbal communication skills
- Multitasking Abilities
- Flexible and Adaptable
- Dependable and Responsible
- Attention to Detail
- Planning and Coordination
- Cultural Awareness
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Licensing Specialist
Kids Central Inc.
12.2022 - 01.2024
Managing Bartender/Server, Back of House Lead
FMK Restaurant Group
03.2021 - 12.2022
Service Manager
Hook & Reel Seafood
12.2019 - 02.2021
Executive Assistant
AXA ADVISORS, LLC
07.2018 - 06.2019
Trainer & Lead Bartender
Greene Turtle Sports Bar & Grill
10.2017 - 06.2019
Bartender, Line Cook & Corporate Trainer
Bahama Breeze
01.2014 - 10.2017
Capella University
Graduate Certificate from Contemporary Theory in Marriage And Family Systems
SUNY Stony Brook
Bachelor of Arts from Sociology
Eastern Suffolk BOCES
Certification from Animal Science