Hardworking and focused Senior Administrative Assistant knowledgeable about scheduling, calendar maintenance, event planning and customer service. Maintain high level of professionalism and efficiently handle appointment coordination. Strengths include organizing company events, developing written communications to all staff and providing excellence in guest experience.
Overview
23
23
years of professional experience
Work History
Senior Administrative Assistant
Owens-Illinois, Inc.
11.2014 - Current
Administrative Assistant to the Chief Information Officer
Manage and maintain the schedule of meetings for the Chief Information Officer
Securing meeting accommodations, and communication and scheduling with outside vendors
Arranged business travel details for IT Department
Scheduling of departmental meetings and general assisting duties for IT department
Update and maintain Organizational Charts for the IT Department
Create Purchase Requisitions, complete Goods Receipts and trouble shoot
Coordinate office activities and public events
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained personal schedule, professional calendar and individual appointments for senior staff members.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Expertly coordinated logistics for functions both within and outside of organization.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Liaised between clients and vendors and maintained effective lines of communication.
Vice President of Human Resources & Safety
Reino Linen Service, Inc.
01.2012 - 06.2014
Oversee all Human Resource and Safety functions at three locations
Ensure compliance of employee handbook and job descriptions
Create and implement policies and procedures
Maintain employee training program
Implement employee recognition program
Oversee hiring and safety processes.
Devised hiring and recruitment policies for100 +employee company.
Directed hiring and onboarding programs for new employees.
Educated employees on company policy and kept employee handbook current.
Maintained human resources regulatory compliance with local, state and federal laws.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Managed other HR staff and oversaw completion of tasks and initiatives.
Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Processed employee claims involving performance issues and harassment.
Discovered and resolved complex employee issues that affected management and business decisions.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Human Resource & Safety Manager
Reino Linen Service, Inc.
07.2011 - 01.2012
Issue employee disciplines and process terminations
Schedule random employee drug screens
Monitor and track FMLA
Diffuse employee conflicts and conduct investigations
Workers compensation claim management
Unemployment claim management
Ensure proper staffing for all shifts in tandem with the plant manager
Conduct Safety Team meetings, monitor accidents and injuries and complete appropriate OSHA paperwork and maintain MSDS books and compliancy.
Organized and led staff orientation programs and training to promote collaboration.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Devised hiring and recruitment policies.
Human Resource Assistant
Reino Linen Service, Inc.
01.2011 - 07.2011
Recruit and interview prospective candidates
Conduct new hire orientation and distributing, completion, and processing of all new hire paperwork
Track employee attendance
Workers compensation claim management and unemployment claim management
Ensure proper staffing for all shifts in tandem with the plant manager.
Organized new employee orientation schedules for new hires.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Screened applicant resumes and coordinated both phone and in-person interviews.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Coordinated employee training programs to improve productivity and performance.
Processed employee termination paperwork at direction of supervisory staff.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Set up orientations and initial training for new employees.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Participated in recruitment and selection process for new hires.
Updated and maintained employee attendance records.
Participated in job fairs to recruit new talent.
Human Resources Administrator
Toledo Molding and Die, Inc.
01.2008 - 08.2010
Process employee benefits
Track and record employee training
Track employee vacation balances
Monitor FMLA and Short Term Disability
Process employee terminations
COBRA administration
Responsible for safety glasses/safety shoe program.
Managed payroll and timekeeping to track hours and accurately pay employees.
Developed and implemented onboarding and orientation programs for new employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Developed and monitored employee recognition programs.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Prepared new hire letters, employee contracts, and corporate policies.
Accounting Analyst
Toledo Molding and Die, Inc.
09.2000 - 01.2008
Weekly payroll for 150 plus hourly, union employees: process friend of the court orders, garnishments, various deductions, taxes
Accounts payable, month end journal entries, and reconcile payroll account
Prepare daily labor report
Conduct new hire orientation and distributing, completion, and processing of all new hire paperwork.
Supported management by processing invoices and documents with consistent on-time delivery.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Managed and responded to correspondence and inquiries from customers and vendors.