Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Larsen

Salt Lake City,UT

Summary

Experienced Manager and Client Relationship Executive with 5+ years of Account Management, Customer Service, and Leadership.

Overview

8
8
years of professional experience

Work History

Chief Operating Officer

Landis Lifestyle Salons
05.2024 - Current
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Managed payroll function ensuring accurate and timely payments to all employees.
  • Implemented performance management systems, providing constructive feedback and coaching for employees.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Reconciled accounts and reviewed expense data, net worth, and assets.

Assistant Manager

Landis Lifestyle Salons
07.2023 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Marketing Coordinator

PRCP: The Shops At South Town
01.2022 - 06.2022
  • Boosted brand awareness with social, print and email campaigns.
  • Composed daily posts for social media and helped build corporate presence on LinkedIn, Facebook and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Planned trade shows and vendor fairs for clients and partners to attend.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

Account Manager

Pinterest
05.2021 - 01.2022
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Managed book of business worth $1.2 Mil across 120 accounts.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.

Assistant Team Leader

Whole Foods Market
08.2017 - 05.2021
  • Managed team workload to reach production targets.
  • Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
  • Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
  • Worked with customer service to handle escalated customer issues.
  • Created staff schedules, approved requested time off, and updated reports.
  • Communicated company directives and programs to store associates.
  • Performed shrink reduction and completed related reports.

Education

High School Diploma -

Wasatch High School
Heber, UT

Skills

  • Client communication
  • Brand development
  • Marketing and advertising
  • Instagram, Facebook Pinterest, Twitter, Google Ads, MailChimp
  • Excellent analytical and problem-solving skills
  • Strong multi-tasking skills
  • Strong interpersonal and communication skills
  • High-quality customer service
  • Team Leadership
  • Customer Relationship Management
  • Key Performance Indicators (KPIs)

Timeline

Chief Operating Officer

Landis Lifestyle Salons
05.2024 - Current

Assistant Manager

Landis Lifestyle Salons
07.2023 - 05.2024

Marketing Coordinator

PRCP: The Shops At South Town
01.2022 - 06.2022

Account Manager

Pinterest
05.2021 - 01.2022

Assistant Team Leader

Whole Foods Market
08.2017 - 05.2021

High School Diploma -

Wasatch High School

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