Lindsay Oishi

Work History

Indeed, the No. 1 Jobs Site in the World

07.2021 - Current

Developed multi-year vision, tactical roadmaps, and strategies for monetized aspect of Indeed's marketplace product to enhance employer experience in viewing, managing, and connecting with candidates.
Successfully recruited, trained, and supervised a remote team of three high-performing Product Managers resulting in a top-rated manager effectiveness score of 100%.
Oversaw multiple Agile teams consisting of over 20 software engineers, UX designers, and data scientists to drive continuous improvement for >1M monthly active users.
Achieved a significant boost in user engagement, surpassing multiple OKRs by approximately 15% via UX enhancements, efficient AI/ML features, and cost-saving technical replatforming.

Intuit, Maker of TurboTax and Quickbooks

09.2017 - 07.2021

Increased efficiency and ROI of customer service and support by overseeing the Help & Learning product portfolio for the Intuit Expert Network, empowering >20,000 tax and accounting professionals who provide live assistance for TurboTax and QuickBooks.
Led a cross-functional seven-person Scrum team, collaborating with Learning & Development, Service Delivery, and Business Operations teams from multiple business lines to develop self-help tools, hands-on learning materials, and online training features.
Pioneered impactful design thinking and entrepreneurship programs for the Corporate Responsibility team, benefiting 150,000+ high school and college students, and in partnership with esteemed educational institutions like the Community Colleges of LA and Junior Achievement.
Designed and launched a new performance management framework, customized goal-setting tool, and online training for 10,000+ global employees as a PM in the Talent Development team.

Pearson

01.2017 - 09.2017

Led a large global Scrum team to design and build a zero-to-one clickable prototype of Writing Solutions, a web app for college students, including AI-powered plagiarism detection.

Chegg

04.2016 - 01.2017

Analyzed quantitative research in the field of higher education to formulate a holistic strategy for supporting students throughout their entire educational and professional path, from high school through first employment.
Successfully drove growth for Chegg’s Scholarship product through the implementation of new partnerships and A/B tests, resulting in a significant increase of 30% in page views and 12% more scholarship applications.

GlobalEnglish (acquired by Pearson)

05.2012 - 04.2016

Oversaw the management of enterprise SaaS Educational Technology products generating $4M in annual revenue, while successfully closing large multi-year deals ($1M+) with major global clients like HP, Microsoft, and Deloitte.
Designed ROI and outcomes measurement strategies and wrote white papers for an online English language learning platform, catering to 200,000+ active users across 40+ countries.
Co-authored patent for integrating English language assessment into talent management systems, based on project merging our products into Amazon's hiring process via Workday.

Stanford University

02.2011 - 05.2012

Employed qualitative and quantitative research techniques as an expert researcher in design thinking at the Hasso Plattner Institute of Design ('d.school') to investigate how professionals can acquire and employ 'Creative Confidence' in the workplace.
Implemented and conducted research studies to evaluate the efficacy of blended learning at Stanford Online High School.
Evaluated diverse data sources, conducted statistical analyses, and generated graphical depictions to provide a thorough report on the equity of non-salary compensation for female faculty members at Stanford through the Office of Faculty Development and Diversity.