Lindsea Davis
Caddo Mills,TX
Summary
Organized and dedicated Insurance Verification Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Insurance Verification Specialist
Vital Connect Inc
08.2025 - Current
- Conducted insurance verification for patient eligibility and benefits with precision.
- Collaborated with healthcare providers to resolve discrepancies in insurance information.
- Analyzed patient data to ensure compliance with insurance requirements and regulations.
- Streamlined verification processes, enhancing efficiency and accuracy in documentation.
- Coordinated referrals and authorizations through insurance, healthcare facilities and documented details in patient charts.
- Contacted healthcare facilities to obtain referrals or insurance information.
- Responding to emails and assignments in a timely manner.
- Keeping authorization spreadsheet up to date, for followups needed.
Treatment Coordinator
Longbranch Dental
Greenville, Texas
09.2015 - 08.2025
- Assisted with billing functions such as submitting claims electronically or manually to insurance companies.
- Responded to telephone inquiries from patients in a timely manner, providing accurate information and direction as needed.
- Monitored patient flow throughout the day to ensure that each appointment was running on time.
- Provided excellent customer service by addressing any complaints or issues in a prompt manner.
- Conducted daily opening and closing duties such as balancing cash drawer, counting inventory items.
- Processed referrals from other healthcare providers when necessary.
- Answered questions regarding dental procedures and recommended treatments based on individual needs.
- Prepared treatment plans for patient approval, including cost estimates and payment arrangements.
- Greeted and checked in patients, verifying insurance information and collecting co-pays.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Collected payments from patients and arranged payment schedules.
Office Assistant
Royse City Dental Care
Royse City, TX
10.2011 - 06.2015
- Assisted in the development and implementation of office policies and procedures.
- Managed daily office operations and maintained a clean and efficient workspace.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Copied, sorted and filed records of office activities and business transactions.
Education
Dental Assistant Program - Dental Assisting
Collin County Community College District
Plano, TX09-2000
High School Diploma -
Greenville High School
Greenville, TX05-2000
Skills
- Documentation and correspondence
- Attention to detail
- Patient confidentiality
- Insurance coverage verification
- Coverage and authorizations
- Communication and interpersonal skills
- Patient contact
- Accuracy and precision
- Referral coordination
- Insurance authorizations
- Patient eligibility requirements
Timeline
Insurance Verification Specialist
Vital Connect Inc
08.2025 - Current
Treatment Coordinator
Longbranch Dental
09.2015 - 08.2025
Office Assistant
Royse City Dental Care
10.2011 - 06.2015
High School Diploma -
Greenville High School
Dental Assistant Program - Dental Assisting
Collin County Community College District