Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
House Cleaner
Domestic Services
College Station, TX
06.2021 - Current
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Retail Assistant
Daiso
Austin, TX
05.2022 - 06.2022
Balanced and organized cash register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
Used POS system to process sales, returns, online orders and gift card activations.
Approached browsing customers to initiate conversations to determine buying preferences.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Actively engaged customers to provide general assistance and information on store merchandise.
Folded and arranged merchandise in attractive displays to drive sales.
Line Cook, Cashier
Blue Baker
College Station, TX
08.2017 - 03.2021
Developed process that reduced waste and improved supply turnover.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Transitioned between breakfast and lunch service.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items such as meats, poultry and fish for frying purposes.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Handled portion control activities according to specified instructions provided by chef.
Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - Geography
Blinn, Bryan, TX
05.2025
High School Diploma -
A&M Consolidated High School, College Station, TX
05.2021
3.7 GPA
National Honor Society Member
Extracurricular Activities: Cross Country/Track, Theatre, mountain bike