Hi, I’m
LINDSEY ALLEN
Florence,ky
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
years of professional experience
Work History
Self-employeed
Nanny
08.2021 - Current
Job overview
- Encouraged children to be understanding and patient with others.
- Prepared meals and snacks for children based on dietary guidelines.
- Stayed current on toy and child-related recalls and safety warnings.
- Helped children complete homework assignments and school projects.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Coordinated playdates and outings to meet children's physical and social needs.
Abbigayle Rose Apothecary
Owner
03.2019 - Current
Job overview
- Create jewelry and home décor
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Promoted business via social media to generate leads and maximize brand identity.
- Interacted well with customers to build connections and nurture relationships.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Rev
Transcriptionist
04.2019 - 03.2020
Job overview
- Transcribe audio and video files
- Stayed current with industry terminology to provide accurate transcription services.
- Strived to deliver transcribed documents to appropriate personnel on time to increase chances of future collaboration.
- Entered data into databases in alphabetic and numerical order.
- Researched online and offline sources to obtain information for official documents or correspondence.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
Self-employeed
Babysitter
04.2017 - 08.2019
Job overview
- Reassured children when upset providing emotional support and stability.
- Stayed current on toy and child-related recalls and safety warnings.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Provided developmentally appropriate activities for children.
- Played games, worked on puzzles, and read books to young children.
- Communicated with parents regarding children's progress and development, raising any issues.
The Cleaning Authority
House Cleaner
10.2015 - 02.2016
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Operated electronic backpack vacuums and floor sweepers.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Doverwood Nursing Home
Housekeeper
01.2014 - 05.2015
Job overview
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed waste paper and other trash from premises to designated area.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Verified cleanliness and organization of storage areas and carts.
Education
American InterContinental UniversitySchaumburg, IL
Associate of Science from criminal justice
06.2017
University Overview
- Dean's List [1st Semester/2015]
- Dean's List [2nd semester/2015]
Skills
- Active Listening
- Billing Adjustments and Refunds
- Product Organization
- Critical Thinking
- Problem-Solving Ability
- Order Processing
- Order Fulfillment
- Persuasion
- Filing
- Shipping and Receiving Understanding
- Reading Comprehension
Additional Information
- Awards and Acknowledgements , Type of Award / Award Description Dean’s List/ 06-2015 Dean's List/ 09-2015
Timeline
Nanny
Self-employeed
08.2021 - Current
Transcriptionist
Rev
04.2019 - 03.2020
Owner
Abbigayle Rose Apothecary
03.2019 - Current
Babysitter
Self-employeed
04.2017 - 08.2019
House Cleaner
The Cleaning Authority
10.2015 - 02.2016
Housekeeper
Doverwood Nursing Home
01.2014 - 05.2015
American InterContinental University
Associate of Science from criminal justice
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