Driven by a results-focused approach, I leveraged my expertise in warehouse safety and operations management at Grainger to enhance operational efficiency and team productivity. My leadership significantly improved workflow and quality control, fostering a culture of excellence and safety. My strategic planning and staff training skills have consistently elevated organizational performance and staff competence.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
Grainger Distribution Center
07.2023 - Current
Operated warehouse material handling equipment correctly to move loads.
Supervised warehouse operations by managing employees during shifts.
Supervised receiving, distribution and workplace safety.
Oversaw daily operations.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Monitored adherence to safety protocols and company policies by staying attentive to details.
Performed troubleshooting to resolve issues with equipment, devices and products.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Promoted diligence and culture of safety for drivers and warehouse operations.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Assigned tasks to team members to complete within designated time frames.
Developed and implemented strategies to improve team productivity and efficiency.
Resolved conflicts between team members and addressed complaints or grievances.
Trained new team members on proper and safe use of tools and equipment.
Maintained accurate records of team attendance and documented disciplinary actions.
Monitored progress of tasks to provide feedback for improvement.
Monitored production levels and implemented measures to increase output.
Determined staffing needs, developing schedules to staff all shifts.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
DC Inventory Control Specialist
Grainger
02.2023 - 07.2023
Completed daily cycle counts to maintain accuracy of records.
Completed physical inventory counts each month.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problem solving.
Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
Provided valuable input for warehouse layout optimization projects, ultimately increasing space utilization and organizational efficiency.
Used equipment like forklifts and pallet jacks to move inventory.
DC Quality Assurance Coordinator
Grainger
11.2022 - 02.2023
Warehouse Associate
Grainger
08.2021 - 11.2022
Director of Operations
Chick-fil-A
11.2013 - 08.2021
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Developed systems and procedures to improve operational quality and team efficiency.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Analyzed customer feedback and identified areas for improvement to drive business success.
Achieved team goals through formalized training plans, coaching, and performance management.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Monitored and coordinated workflows to optimize resources.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Oversaw day-to-day production activities in accordance with business objectives.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Reported issues to higher management with great detail.