Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
Timeline
Generic

Lindsey Atkinson

Savannah,USA

Summary

I am detail oriented, energetic and a hard worker. I am looking for work in the animal care field but would also love a position in customer service. I have many years of animal care experience as well as front facing customer service experience. I'm a very quick learner so even with little experience in some aspects of a job, I have the ability to learn and excel in that position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pet Caretaker/ Sitter

Self Employed
Beaverton, OR
02.2023 - Current
  • I am a fully self employed, full time pet sitter around the Portland, OR metro area.
  • I have not had a day off since February of 2023 as I travel and work everyday.
  • I am in charge of out bound calls, recruiting clients for myself, creating my schedule weekly and a lot of the time, urgent schedule changes that potentially affect or extend my work days.
  • I must have complete and open communication with owners at all times.
  • I have to be extremely flexible with my schedule and also be on top of my time management as I am responsible for the pets that are on a specific schedule.
  • I work with dogs and cats of all ages, sizes, temperaments and health needs.
  • I have built great relationships with my clients and their pets and my full time schedule is now a schedule of regulars.

Assistant Manager

Laurel Acres Kennels
Hillsboro, OR
06.2024 - 07.2025

I started as a Kennel Tech Supervisor and was then promoted to Assistant Manager after 3 months of full time work. I worked side by side with the Manager and owner. I assisted in hiring and management of the entire team. I briefly worked with inventory and managing open invoices. I was also responsible for handling conflict and unresolved issues brought forward from the clients. I was responsible for scheduling and attending management meetings.

Shift Leader

Buster & Lilly's Doggy Daycare
Beaverton, OR
08.2021 - 02.2023
  • At Buster and Lilly's I pretty much do it all.
  • From monitoring a room of up to 60 dogs at a time, to multiple baths and nails trims throughout the day, to helping manage a small staff, as well as almost constant customer interaction throughout the day, I am working in a very high pace environment.
  • I have to maintain a healthy and safe environment for the dogs and for us, so cleaning is a very large duty that I do on a daily basis.
  • I have to answer inbound calls as well as making outbound calls.
  • I am responsible for scheduling daycare evaluations, boarding stays are well as keeping up with emails.
  • I am also responsible for very open and honest communication with our customers regarding dogs behavior, keeping up with vaccines and creating and maintaining a healthy employee customer-relationship.
  • We pride ourselves in showing the customers that we care about their dogs and pay very close attention to every detail, so keeping an open dialog on a daily basis is essential to making them feel comfortable as well making sure that the dogs are having the best quality of care possible.
  • I love my dogs at work so much! I feel motivated everyday to make it the best day possible for the dogs, my coworkers and myself.

Supervisor

Catnip n Biscuits
Savannah, GA
01.2019 - 08.2020
  • I started as a yard tech and was since promoted to a team leader, manager position.
  • I help oversee employees, scheduling and management of the facility.
  • I make sure policies are understood by employees and followed on a daily basis.
  • I'm head of training and decision making in my area of work.
  • I have to solve conflicts and make sure everyone is always on the same page to help maximize the success of our company.

Veterinary Receptionist

Webb Animal Clinic
Rincon, GA
05.2018 - 11.2018
  • I worked as receptionist at Webb Animal Clinic.
  • My duties were to do paperwork, check in/out clients, make appointments, confirm appointments as well as cancelling, answering and making phone calls.
  • I also had to fill prescriptions and I worked very closely with all of the vet staff which required constant communication.

In Home Caregiver

Private Contract
Savannah, GA
09.2017 - 02.2018
  • I took care of a terminally ill patient/family friend.
  • I had to lift her often (about 110 pounds), keep up with and give her medications, upkeep her household while I was there, help schedule doctors appointments, keep in contact with her doctors and make sure she was always in good hygiene.
  • I'm no longer in a job with her because she passed away.

Education

High school diploma -

Southridge High School
01.2013

Skills

  • Writing skills
  • Dog training
  • MS Office
  • Animal care
  • In-person customer service
  • Computer literacy
  • Computer skills
  • Organizational skills
  • Microsoft Office
  • Management
  • Time management
  • Guest relations
  • Heavy lifting
  • Pet care
  • Microsoft Outlook
  • Zoom
  • Dog handling
  • Microsoft Access
  • Supervising experience
  • Attention to detail
  • Animal anatomy knowledge
  • Office experience
  • Microsoft Powerpoint
  • Grammar Experience
  • Dependability
  • Veterinary clinic experience
  • Outlook
  • Cold calling
  • Analysis skills
  • Staff scheduling
  • Shift management
  • Interpersonal skills
  • Employee Orientation
  • Microsoft Excel
  • Phone etiquette
  • Record keeping
  • Microsoft Word
  • Administrative experience
  • Basic math
  • Office management
  • Training & development
  • Customer relationship management
  • Communication skills
  • Mobile devices
  • Appointment scheduling
  • File organization
  • Animal restraint
  • Animal Care
  • Typing
  • Teamwork
  • Computer operation
  • Medical terminology
  • Dog walking
  • Front desk
  • Medical office experience
  • Scheduling
  • Customer service
  • Windows
  • Pet medication administration
  • Pet sitting
  • Caregiving
  • Customer complaint resolution
  • Pet Grooming
  • English
  • Data entry
  • Receptionist
  • Leadership
  • Veterinary experience
  • Daycare
  • Outdoor work
  • Training
  • Clear verbal communication
  • Handling customer inquiries
  • Written communication
  • Communication platforms
  • Customer service management
  • Customer communication
  • Phone communication
  • Pet care customer inquiries handling
  • Scheduling software
  • Customer Service Skills
  • Kennel Experience
  • Hotel experience
  • Medical Terminology
  • Cleaning
  • Customer retention
  • Continuous improvement
  • Client services
  • Sales
  • Customer support
  • Animal hospital experience

Certification

Driver's License

Willing To Relocate

Savannah, GA

Nashville, TN

Timeline

Assistant Manager

Laurel Acres Kennels
06.2024 - 07.2025

Pet Caretaker/ Sitter

Self Employed
02.2023 - Current

Shift Leader

Buster & Lilly's Doggy Daycare
08.2021 - 02.2023

Supervisor

Catnip n Biscuits
01.2019 - 08.2020

Veterinary Receptionist

Webb Animal Clinic
05.2018 - 11.2018

In Home Caregiver

Private Contract
09.2017 - 02.2018

High school diploma -

Southridge High School
Lindsey Atkinson