Lindsey Bailey
Altoona,IA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
Work History
Legal Research Associate
Wells Fargo
West Des Moines, Iowa
05.2023 - 09.2026
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
- Managed contract files and templates for legal team, organized and uploaded fully executed legal documents to ensure easy access and compliance.
- Facilitated routing of contracts, agreements, and invoices through signature process to support timely approvals.
Mortgage Loan Processor
Wells Fargo
Des Moines, Iowa
04.2020 - 08.2022
- Collaborated with underwriters to identify and resolve loan application discrepancies, ensuring accurate and timely approvals.
- Secured and verified underwriting condition clearances for efficient loan file preparation.
- Managed pipeline of loan applications by consistently submitting timely reports, facilitating smooth transaction flow.
- Streamlined customer communication throughout origination and closing stages to enhance loan processing experience.
Account resolution specialist III
Wells Fargo
Des Moines, Iowa
07.2016 - 04.2020
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.
- Negotiated payment plans with customers to satisfy delinquent accounts.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided training and guidance to new collections staff on best practices and company policies.
Advanced Certified Nursing Assistant
The Shores of Pleasant Hill
Pleasant Hill, Iowa
10.2012 - 07.2016
- Administer medication and treatments according to physician orders.
- Facilitated activities of daily living, including personal hygiene management, feeding, and ambulation to enhance patient comfort and independence.
- Promoted continuity of care by effectively communicating patient information to healthcare team, ensuring informed decision-making and timely interventions.
- Conducted training sessions for new employees on protocols and procedures, improving team readiness and quality of patient care.
Education
Advanced CNA -
Signature Healthcare
Des Moines, IA09-2012
Skills
- Microsoft Office expertise
- Case management
- Attention to detail
- Multitasking
- Conflict resolution
Timeline
Legal Research Associate
Wells Fargo
05.2023 - 09.2026
Mortgage Loan Processor
Wells Fargo
04.2020 - 08.2022
Account resolution specialist III
Wells Fargo
07.2016 - 04.2020
Advanced Certified Nursing Assistant
The Shores of Pleasant Hill
10.2012 - 07.2016
Advanced CNA -
Signature Healthcare