Summary
Overview
Work History
Education
Skills
Timeline
Intern

Lindsey Baker

Titusville,FL

Summary

Organized professional with expertise in clinical support and office administration. Proven ability in managing appointment scheduling, enhancing patient communication, and supporting office staff for efficient operations. Proficient in customer service, data entry, and maintaining precise records. Ready to leverage strong organizational skills and adaptability in an office coordinator or manager role.

Overview

12
12
years of professional experience

Work History

Intern

Dr. Stephen Williams Pediatrics
10.2018 - 11.2018
  • Gained valuable experience working within a clinical setting, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Managed appointment scheduling, specialist referrals, insurance verification, and telephone encounters, ensuring efficient office operations
  • Mastered EMR system and handled all incoming/outgoing faxes, maintaining accurate patient records
  • Coordinated follow-up care, including school physicals, daycare/school excuse notes, and immunization tracking

Command Post Controller

United States Air Force
07.2012 - 04.2016
  • Delivered global command and control (C2) support for over 700 daily sorties
  • Coordinated with 68 C2 nodes worldwide to implement global air mobility policies and procedures for the DoD’s largest Air Operations Center
  • Maintained accurate, real-time tracking and control of Aeromedical Evacuation missions supporting patient transport
  • Trusted with mentoring new hires, overseeing their training progress and ensuring successful completion of their onboarding

Bingo Worker

Mary Esther Bingo
09.2010 - 07.2011
  • Collaborated with fellow staff members to ensure seamless coordination of all aspects of the gaming experience.
  • Enhanced player experience by conducting lively and engaging bingo calling sessions.
  • Cultivated strong relationships with regular players, fostering loyalty and repeat business through exceptional service delivery.

Hostess

TGI Fridays
01.2007 - 05.2007
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Bachelor of Science - Organizational Management (Healthcare Focus)

Eastern Florida State College
Cocoa, FL
12.2025

Medical Assistant -

Altierus Career College
Tampa, FL
11.2018

Associates of Arts - undefined

Northwest Florida State College
Niceville, FL
12.2010

High School Diploma - undefined

Fort Walton Beach HS
Fort Walton Beach, FL
06.2008

Skills

  • Teamwork and collaboration
  • Maintain Records/Filing Systems/Data Entry
  • Medical Terminology
  • Medical Finance & Insurance; Law & Ethics
  • Medical Office Procedures & Administration
  • Time management
  • Customer service
  • Adaptability

Timeline

Intern

Dr. Stephen Williams Pediatrics
10.2018 - 11.2018

Command Post Controller

United States Air Force
07.2012 - 04.2016

Bingo Worker

Mary Esther Bingo
09.2010 - 07.2011

Hostess

TGI Fridays
01.2007 - 05.2007

Associates of Arts - undefined

Northwest Florida State College

High School Diploma - undefined

Fort Walton Beach HS

Bachelor of Science - Organizational Management (Healthcare Focus)

Eastern Florida State College

Medical Assistant -

Altierus Career College

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Lindsey Baker