Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Bendavid

Tisbury

Summary

Dynamic Administrative Assistant with proven expertise at Bruno’s Rolloff in enhancing document accessibility and improving operational efficiency. Skilled in data entry and customer service, I fostered strong professional relationships while implementing automated processes that streamlined communication. Committed to excellence, I consistently delivered timely support and maintained high standards of accuracy in all tasks.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Bruno’s Rolloff
05.2023 - 06.2025
  • Maintained digital filing systems, enhancing accessibility of important documents for the team.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.
  • Responded to inquiries via phone and email, providing timely information to clients and staff.

Manager on Duty

Cape Cod Holiday Estates
09.2021 - 03.2023
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Supervised daily operations to ensure staff adherence to service standards and guest satisfaction.
  • Trained and mentored team members on operational procedures and customer service best practices.
  • Implemented process improvements that enhanced workflow efficiency and reduced guest wait times.
  • Resolved guest complaints swiftly, maintaining positive relationships and improving overall experience ratings.
  • Coordinated team schedules to optimize coverage during peak hours, ensuring smooth operational flow.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.

Administrative Assistant

Town of Oak Bluffs
03.2016 - 2019
  • Managed scheduling and calendar coordination for team meetings and appointments.
  • Assisted with document preparation, ensuring accuracy and compliance with company standards.
  • Organized office supplies and maintained inventory, optimizing resource availability.
  • Supported onboarding processes by preparing materials and facilitating new hire orientations.
  • Responded to inquiries via phone and email, providing timely information to clients and staff.
  • Collaborated with team members on project tasks, fostering a cooperative work environment.
  • Developed basic proficiency in office software tools, improving efficiency in daily operations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Education

High School Diploma - Business Management

Martha’s Vineyard Regional High School
Oak Bluffs, MA
06.2003

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support

Timeline

Administrative Assistant

Bruno’s Rolloff
05.2023 - 06.2025

Manager on Duty

Cape Cod Holiday Estates
09.2021 - 03.2023

Administrative Assistant

Town of Oak Bluffs
03.2016 - 2019

High School Diploma - Business Management

Martha’s Vineyard Regional High School

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