Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Lindsey Bennie

Levittown,NY

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

12
12
years of professional experience

Work History

Senior Director Of Operations

City MD
11.2021 - Current
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Monitored budget and utilized operational resources.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Defined, implemented, and revised operational policies and guidelines.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Trained and guided team members to maintain high productivity and performance metrics.

Operations Manager

City MD
05.2020 - 11.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.

Assistant Store Manager

Primark
03.2016 - 04.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations..
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Store Manager

Aldo Shoes
01.2015 - 03.2016
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Assistant Manager

Aldo Shoes
06.2014 - 01.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Keyholder Manager

Aldo Shoes
01.2012 - 06.2014

.

  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Education

MBA - Master Of Business

LIM College
New York, NY
06.2018

Bachelor of Science - History

Western Connecticut State University
Danbury, CT
06.2017

Skills

  • Capital Spending
  • Strategic Planning
  • Operations Oversight
  • Process Improvement
  • Strategic Planning and Execution
  • Resource Allocation
  • Performance Analysis
  • Business Management
  • Business Forecasting
  • Revenue Generation
  • Team Leadership
  • Hiring and Onboarding

Timeline

Senior Director Of Operations

City MD
11.2021 - Current

Operations Manager

City MD
05.2020 - 11.2021

Assistant Store Manager

Primark
03.2016 - 04.2020

Store Manager

Aldo Shoes
01.2015 - 03.2016

Assistant Manager

Aldo Shoes
06.2014 - 01.2015

Keyholder Manager

Aldo Shoes
01.2012 - 06.2014

MBA - Master Of Business

LIM College

Bachelor of Science - History

Western Connecticut State University
Lindsey Bennie