Lindsey Binkley
Decatur ,IL
Summary
Dynamic professional with a proven track record in community outreach and partnership development, honed at Empowerment Opportunity Center. Skilled in effective communication and problem-solving, adept at fostering relationships across diverse groups. Demonstrated ability to enhance organizational reputation and achieve continuous improvement, with a focus on impactful achievements over routine tasks. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Community Service Specialist
Empowerment Opportunity Center
08.2022 - Current
- Publicized community services to maintain positive public relations with community members.
- Communicated professionally with individuals from different ethnic and cultural backgrounds.
- Conducted and maintained client intakes and confidential information.
- Case manages unhoused to housed individuals in the PSH and transitional program.
- Oversee daily activity with hygiene pantry. Know>know and followed the Community Service Block Grant eligibility for our clients.
Hotel Front Desk Clerk
Ramada
12.2019 - 10.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Resolved service-related problems and documented actions in system.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Trained staff to provide excellent customer service, apply best practices and comply with procedures.
- Monitored security cameras to maintain safety and security of guests and hotel.
- Enforced policies and procedures to increase efficiency.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Secretary to the Assistant Principal
Eisenhower High School
07.2008 - 05.2012
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained student records
Education
High School Diploma -
Eisenhower High School
Decatur, IL05.2001
Skills
- Team Player
- Community Outreach
- Program Planning
- Attention to Detail
- Effective Communication
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Self Motivation
- Time Management
- Reliability
- Interpersonal Skills
- Problem-Solving
- Continuous Improvement
- Task Prioritization
- Teamwork and Collaboration
Timeline
Community Service Specialist
Empowerment Opportunity Center
08.2022 - Current
Hotel Front Desk Clerk
Ramada
12.2019 - 10.2022
Secretary to the Assistant Principal
Eisenhower High School
07.2008 - 05.2012
High School Diploma -
Eisenhower High School
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