Lindsey Blevins
Sarasota,FL
Summary
At Orion Behavioral Health Network, I honed my expertise in policy analysis and customer service, streamlining client-insurer communications and ensuring compliance with regulations. My proactive approach to educating clients and resolving high-pressure issues, coupled with my ability to research and stay abreast of industry trends, significantly enhanced client satisfaction and operational efficiency. Professional insurance liaison with robust experience in managing client relationships and navigating complex insurance processes. Demonstrates strong focus on team collaboration and consistently achieves results by adapting to changing needs. Skilled in policy analysis, claims resolution, and regulatory compliance, with reputation for reliability and effective communication. Valued for problem-solving abilities and client-focused approach.
Overview
9
9
years of professional experience
Work History
Insurance Liaison
Orion Behavioral Health Network
05.2015 - Current
- Streamlined communication between clients and insurance providers, fostering strong professional relationships.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
- Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
- Educated clients about health insurance coverage options, benefits and costs.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Conducted thorough research on available health insurance plans, staying up-to-date on industry trends and policy changes.
- Provided excellent customer service to patients and medical staff.
- Provided comprehensive customer service to drive client satisfaction.
Education
No Degree - Medical Billing And Coding
Alaska Career College
Anchorage, AKSkills
- Policy analysis
- Compliance Monitoring
- Insurance regulations
- Research capabilities
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Punctual and Hardworking
- Calm and Effective Under Pressure
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
Timeline
Insurance Liaison
Orion Behavioral Health Network
05.2015 - Current
No Degree - Medical Billing And Coding
Alaska Career College
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