Lindsey Caldwell
Rindge
Summary
Dynamic and personable bartender with a proven track record at Dublin Road Taproom and Eatery, excelling in customer service and effective communication. Skilled in POS operation and guest monitoring, consistently maintaining composure in high-pressure environments. Committed to ensuring memorable experiences while maintaining high standards of service and safety.
Overview
7
7
years of professional experience
Work History
Bartender
Dublin Road Taproom and Eatery
Jaffrey
04.2020 - Current
- Poured wine, beer and cocktails for patrons.
- Guided customers in choosing drinks tailored to their likes.
- Managed accurate bar tabs
- Managed efficient processing of payments via cash and credit cards through POS system.
- Maintained composure during peak hours, ensuring top-notch customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Resolved customer complaints in a professional manner.
- Effectively multitasked within fast-paced environment.
Hostess/Server
Emma's 321 Pub and Kitchen
Rindge
06.2018 - 06.2020
- Provided exceptional service to high volume of daily customers.
- Distributed menus to customers and clarified inquiries about menu items.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Took orders from customers accurately and in a timely manner
Education
Bachelor of Arts - Psychology
Franklin Piece University
Rindge, NH05-2023
High School Diploma -
Keene High School
Keene06-2019
Skills
- Team collaboration
- Effective communication
- Multitasking ability
- Outgoing personality
- Customer service expertise
- Guest monitoring
- POS operation
- Payment processing
- Sales expertise
- Organization skills
References
References available upon request.
Timeline
Bartender
Dublin Road Taproom and Eatery
04.2020 - Current
Hostess/Server
Emma's 321 Pub and Kitchen
06.2018 - 06.2020
Bachelor of Arts - Psychology
Franklin Piece University
High School Diploma -
Keene High School
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