Summary
Overview
Work History
Education
Skills
References
Timeline
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Lindsey Caldwell

Rindge

Summary

Dynamic and personable bartender with a proven track record at Dublin Road Taproom and Eatery, excelling in customer service and effective communication. Skilled in POS operation and guest monitoring, consistently maintaining composure in high-pressure environments. Committed to ensuring memorable experiences while maintaining high standards of service and safety.

Overview

7
7
years of professional experience

Work History

Bartender

Dublin Road Taproom and Eatery
Jaffrey
04.2020 - Current
  • Poured wine, beer and cocktails for patrons.
  • Guided customers in choosing drinks tailored to their likes.
  • Managed accurate bar tabs
  • Managed efficient processing of payments via cash and credit cards through POS system.
  • Maintained composure during peak hours, ensuring top-notch customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Resolved customer complaints in a professional manner.
  • Effectively multitasked within fast-paced environment.

Hostess/Server

Emma's 321 Pub and Kitchen
Rindge
06.2018 - 06.2020
  • Provided exceptional service to high volume of daily customers.
  • Distributed menus to customers and clarified inquiries about menu items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Took orders from customers accurately and in a timely manner

Education

Bachelor of Arts - Psychology

Franklin Piece University
Rindge, NH
05-2023

High School Diploma -

Keene High School
Keene
06-2019

Skills

  • Team collaboration
  • Effective communication
  • Multitasking ability
  • Outgoing personality
  • Customer service expertise
  • Guest monitoring
  • POS operation
  • Payment processing
  • Sales expertise
  • Organization skills

References

References available upon request.

Timeline

Bartender

Dublin Road Taproom and Eatery
04.2020 - Current

Hostess/Server

Emma's 321 Pub and Kitchen
06.2018 - 06.2020

Bachelor of Arts - Psychology

Franklin Piece University

High School Diploma -

Keene High School

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Lindsey Caldwell