Lindsey Calvo
Wantagh,NY
Summary
Dynamic and professional with proven skills in conflict resolution and time management. Committed to enhancing customer satisfaction and fostering positive experiences.
Overview
2
2
years of professional experience
Work History
Camp Counselor (For Special Needs Children)
AsBurgersGo Social Sensory Camp
06.2024 - Current
- Trained and mentored junior counselors in camp policies and best practices.
- Monitored camper progress, providing feedback to parents on individual development.
- Resolved conflicts among campers, fostering a positive and inclusive environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Customer Service Associate
Walgreens
02.2024 - 08.2025
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Monitored store environment for cleanliness and safety standards adherence.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction scores.
- Processed transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy by restocking shelves and organizing merchandise.
- Collaborated with team members to improve service delivery and workflow efficiency.
- Handled returns and exchanges according to company policies, ensuring compliance.
Education
Bachelor of Science - Nursing
University of Rhode Island
Kingston, RI05.2029
High School Diploma -
General Douglas MacArthur Highschool
Levittown, NY06.2025
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
Timeline
Camp Counselor (For Special Needs Children)
AsBurgersGo Social Sensory Camp
06.2024 - Current
Customer Service Associate
Walgreens
02.2024 - 08.2025
Bachelor of Science - Nursing
University of Rhode Island
High School Diploma -
General Douglas MacArthur Highschool