Lindsey Cardona
Channahon,IL
Summary
I am a highly-motivated employee with a desire to always take on new challenges. Utilizing my skills in creative new ways that challenge me is something I love to take on, each and every single day. I have a very strong work ethic, adaptability, and exceptional interpersonal skills. I excel at working effectively when unsupervised, and I am quick in mastering new skills.
Overview
10
10
years of professional experience
Work History
Rideshare Driver
Uber Technologies Inc.
Channahon, IL
07.2023 - Current
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Responded to customer inquiries in a timely manner via phone or text message.
Rural Mail Carrier
USPS
Naperville, IL
04.2023 - 07.2023
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Recorded address changes to redirect mail for residences or businesses.
- Responded promptly to emergency situations when called upon.
- Operated vehicle in accordance with applicable laws and regulations.
- Provided excellent customer service while interacting with customers on route.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Reported any safety or security incidents encountered during the course of duty.
- Obtained signatures for registered, certified, and insured mail.
Warehouse Worker
Amazon
Jacksonville, FL
02.2021 - 01.2023
- Tagged and wrote identifying information on containers, boxes and cargo.
- Performed cycle counts to maintain accurate inventory records.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Provided assistance in loading and unloading containers from ships and trains.
- Inspected damaged goods prior to disposal or return to vendor.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Rideshare Driver
Uber Technologies Inc.
Plainfield, IL
01.2019 - 01.2021
- Ensured compliance with all federal and state laws pertaining to transportation services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Delivered products to customer locations on time.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
Shift Leader
Starbucks
Homer Glen, IL
02.2017 - 11.2018
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Prepared and served hot or cold beverages.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Identified needs of customers promptly and efficiently.
- Supported highest standards of conduct and service to support company reputation.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Delicatessen Clerk
Jewel Osco
Minooka, IL
07.2016 - 01.2017
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Offered samples to promote and upsell specials.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Scrubbed and polished counters to remove debris and food.
- Informed customers about product ingredients, nutritional information and special promotions.
- Greeted customers, provided assistance and answered questions.
- Followed recipes and customer requests to prepare meals.
- Assembled and served meals according to specific guest requirements.
- Stocked shelves with items such as cold cuts, cheeses, salads and other deli products.
Activities Assistant
Leisure Lake Resort
Shorewood, IL
06.2014 - 11.2015
- Kept activities spaces organized, clean and tidy.
- Evaluated recreation areas, facilities and services for results.
- Monitored safety and cleanliness during activities.
- Coordinated musical guests, movies and other types of resident entertainment.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
- Upheld positive quality of life standards for residents of all ability levels.
- Ensured that all participants were aware of potential risks associated with certain activities.
- Assisted in the development of activity plans for residents on a weekly basis.
- Provided emotional support when necessary during recreational activities.
Education
High School Diploma -
Prairie Knoll Christian Academy
14029 Briar Lane05-2015
Some College (No Degree) -
Joliet Junior College
Joliet, ILSkills
- Customer Engagement
- Schedule Management
- Communication
- Customer Service
- Time Management
- Punctuality
- Communication and Interpersonal Skills
- Customer Relationships
- Efficiency and Time Management
- Dependable and Trustworthy
- Attention to Detail
- Strong Working Relationships
- Customer-Oriented
- Safety-Focused
- Effective Communication Skills
- Safety Management
- Dependable and Reliable
- Student Behavior Management
Timeline
Rideshare Driver
Uber Technologies Inc.
07.2023 - Current
Rural Mail Carrier
USPS
04.2023 - 07.2023
Warehouse Worker
Amazon
02.2021 - 01.2023
Rideshare Driver
Uber Technologies Inc.
01.2019 - 01.2021
Shift Leader
Starbucks
02.2017 - 11.2018
Delicatessen Clerk
Jewel Osco
07.2016 - 01.2017
Activities Assistant
Leisure Lake Resort
06.2014 - 11.2015
High School Diploma -
Prairie Knoll Christian Academy
Some College (No Degree) -
Joliet Junior College