Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Carter

Customer Service Assosicate
Oklahoma City,OK

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering 5 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

1
1
year of post-secondary education
1
1
year of professional experience

Work History

Cashier/Order Taker

Taco Bell
Yukon, OK
06.2019 - 07.2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Requested official identification for tax expemt purchases and verified details, consistently meeting strict legal standards.
  • Assisted customers with special services, account updates and promotional options.
  • Worked with Closing Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Completed sales in excess of $100 with near-zero error rate using POS system.
  • Counted cash in register drawer at beginning and end of shift.
  • Educated customers on promotions to enhance sales.
  • Served needs of more than 200 customers in busy fast food environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 97% accuracy.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Efficiently processed new orders, completing 200+ daily transactions with remarkable accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with Shift Leads to solve problems and handle customer concerns.

Retail Sales Associate

Target
Yukon, OK
10.2018 - 02.2019
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Performed stocking and informed management of low inventory quickly.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers by answering questions and fulfilling requests.
  • Folded and arranged clothing merchandise in attractive displays to drive sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Supported efficient and timely replenishment of sales floor merchandise.

Education

High School Diploma -

Eufaula High School
Eufaula, OK
08.2009 - 05.2010

Skills

    Drawer management

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Timeline

Cashier/Order Taker

Taco Bell
06.2019 - 07.2020

Retail Sales Associate

Target
10.2018 - 02.2019

High School Diploma -

Eufaula High School
08.2009 - 05.2010

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Lindsey CarterCustomer Service Assosicate