Lindsey Carter
Customer Service Assosicate
Oklahoma City,OK
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering 5 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Cashier/Order Taker
Taco Bell
Yukon, OK
06.2019 - 07.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Requested official identification for tax expemt purchases and verified details, consistently meeting strict legal standards.
- Assisted customers with special services, account updates and promotional options.
- Worked with Closing Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Completed sales in excess of $100 with near-zero error rate using POS system.
- Counted cash in register drawer at beginning and end of shift.
- Educated customers on promotions to enhance sales.
- Served needs of more than 200 customers in busy fast food environment.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with 97% accuracy.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Efficiently processed new orders, completing 200+ daily transactions with remarkable accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with Shift Leads to solve problems and handle customer concerns.
Retail Sales Associate
Target
Yukon, OK
10.2018 - 02.2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Performed stocking and informed management of low inventory quickly.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Assisted customers with locating and choosing merchandise in any store department.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Increased sales by offering advice on purchases and promoting additional products.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers by answering questions and fulfilling requests.
- Folded and arranged clothing merchandise in attractive displays to drive sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Inspected merchandise for quality and arranged proper display location on floor.
- Supported efficient and timely replenishment of sales floor merchandise.
Education
High School Diploma -
Eufaula High School
Eufaula, OK 08.2009 - 05.2010
Skills
Drawer management
Bagging and packaging
Credit card processing
Cash register operations
Cash drawer management
Payment collection
Customer assistance
Refunds and exchanges
Point of sale knowledge
Stocking and replenishing
Product upselling
Point-of-sale system operation
Adaptability
Currency counting
Currency sorting
Good telephone etiquette
Receipt and refund issuance
Computer proficiency
Basic math skills
Cleaning and sanitizing
Merchandising familiarity
Question responses
Customer direction
Customer Relations
Cleaning procedures
Monetary transactions
Written and verbal communication
Payment accepting
Order monitoring
Guest inquiries
Cash Handling
Purchase assistance
Coupons and gift cards
Cash register skills
Payment processing
Product knowledge
Money handling
Cash register operation
Request prioritization
Product restocking
Retail merchandising
Time management skills
Heavy lifting
Product and service sales
Maintaining store appearance
Refund handling
Order taking
Multi-tasking ability
Bagging assistance
Shelf-cleaning
Cleanliness
Friendly demeanor
Checkout consistency
Cash register systems
Timeline
Cashier/Order Taker
Taco Bell
06.2019 - 07.2020
Retail Sales Associate
Target
10.2018 - 02.2019
High School Diploma -
Eufaula High School
08.2009 - 05.2010