Summary
Overview
Work History
Education
Skills
Timeline
Generic

LINDSEY CINTAS

Dixon,CA

Summary

Dynamic and dedicated professional with years of valuable experience in customer service, client management, and service management. Areas of expertise include customer service, administrative support, account management, and more. Enthusiastic communicator with a proven track record of meeting and exceeding client expectations. Seeking to contribute talents and develop professionally in a meaningful role.

Overview

8
8
years of professional experience

Work History

HUMAN RESOURCES / RECRUITER

Amazon
Richmond, CA
10.2022 - Current
  • Submit and follow up on IT requests for new hire credentials and equipment
  • Initiate and monitor pre-screening processes, including background checks and drug screenings
  • Coordinate with auto insurance carriers for new driver approvals
  • Maintain and update new hire documentation for payroll system entry
  • Organize in-person and virtual onboarding sessions, ensuring new hires are set up for success
  • Experience with employer branding and social media recruitment strategies
  • Manage business finances, including budgeting, invoicing, payroll, and expenses
  • Managed the full-cycle recruitment process for various positions
  • Facilitated onboarding programs to help new hires integrate smoothly into the company
  • Provide ongoing training and development to staff to ensure adherence to delivery protocols, safety guidelines, and customer service standards

DISPATCHER / FLEET SUPERVISOR

Amazon
Richmond, CA
10.2022 - 11.2023
  • Responsible for planning and scheduling repair work for the work group to ensure that all work is done in a safe and timely manner
  • Conduct Quality Control Inspections, track issues and resolutions to ensure all work is properly completed in accordance with company safety and compliance procedures and federal and state regulations
  • Perform inspections of outside repairs to ensure all work was properly completed in accordance with Company's safety and compliance procedures and federal and state regulations; follow up where appropriate
  • Schedule and dispatch drivers for vehicle recovery and deliveries, ensuring timely and accurate completion of all tasks
  • Coordinate with clients to confirm transportation needs, delivery locations, and timing preferences
  • Track and provide clear, professional communication with drivers regarding transport updates, delivery status, and issue resolution to ensure efficiency and prevent delays
  • Ensure all transport operations comply with industry regulations, safety standards, and company policies
  • Generate daily, weekly, and monthly reports on transport activities, vehicle status, and client feedback

Lab Associate

Quest Diagnostics
Dixon, CA
01.2019 - 11.2021
  • Conducted various laboratory tests and experiments, including sample analysis and data interpretation, to support research and development projects
  • Operated and maintained specialized laboratory equipment and instrumentation to ensure accurate and reliable results
  • Maintained detailed records of experimental procedures, results, and observations in compliance with regulatory standards and quality control protocols
  • Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate
  • Collaborates with regional talent acquisition and human resource teams with on-going staffing needs and maintains up-to-date employment records

Server

Fentons
Vacaville, CA
01.2017 - 11.2021
  • Engage customers in upselling and suggesting complementary items such as desserts, specialty beverages, or additional menu items
  • Greet and welcome customers promptly with a friendly and positive demeanor, creating an inviting atmosphere
  • Take accurate food and beverage orders using the POS system, ensuring clarity and attention to detail
  • Follow up with guests to ensure satisfaction and resolve any issues or concerns promptly and professionally
  • Maintain cleanliness and organization of the dining area, including clearing and resetting tables in a timely manner
  • Work collaboratively with other servers, kitchen staff, and management to ensure smooth operations and customer satisfaction
  • Ensure a clean and safe dining environment by following all sanitation guidelines and company policies

Education

High School Diploma -

Dixon High School
01.2015

Childhood Development

Solano Community College
Fairfield

Skills

  • Professional communication
  • Analytics, Reporting
  • Billing Processes
  • Automotive Experience
  • Experience with ADP
  • Data Collection
  • Mechanical Knowledge
  • Process Improvement
  • Sales
  • Fleet Supervising
  • Account Management
  • Call center

Timeline

HUMAN RESOURCES / RECRUITER

Amazon
10.2022 - Current

DISPATCHER / FLEET SUPERVISOR

Amazon
10.2022 - 11.2023

Lab Associate

Quest Diagnostics
01.2019 - 11.2021

Server

Fentons
01.2017 - 11.2021

High School Diploma -

Dixon High School

Childhood Development

Solano Community College

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LINDSEY CINTAS