Lindsey Clegg
Woodstock,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Collaborative leader with dedication to partnering with team members to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Over 20+ years in customer service, hospitality & client relations.
Overview
17
17
years of professional experience
Work History
Manager/Restaurant Owner
Eco-Lodge Rendezvous N.V.
08.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Human Resources Manager
Panarama Inc.
03.2007 - 02.2018
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
Education
Bachelor of Science - Traditional/Natural Nutrition
Hawthorn University
Whitethorn, CA09.2025
Skills
- Team Leadership
- Strong Work Ethic
- Time Management
- STRONG Communication Skills
- Complex Problem-Solving
- Customer Satisfaction
- Organization
- Menu Recommendations
- Cash Handling
- POS System Operation
- High-volume dining
- AND MORE!
Timeline
Manager/Restaurant Owner
Eco-Lodge Rendezvous N.V.
08.2018 - Current
Human Resources Manager
Panarama Inc.
03.2007 - 02.2018
Bachelor of Science - Traditional/Natural Nutrition
Hawthorn University
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