Lindsey Clegg
Canton
Summary
Management professional prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
19
19
years of professional experience
Work History
Shift Manager
Reformation Brewery
Woodstock, GA
05.2024 - Current
- Supervised daily operations to ensure team efficiency and adherence to company standards.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Facilitated communication between departments to enhance collaboration and service delivery.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
Owner/Manager
OTMH, LLC
Windwarside, SABA, Caribbean Netherlands
10.2018 - Current
- Oversaw daily operations, ensuring efficiency and quality across all business functions.
- Developed and implemented strategic business plans to drive growth and profitability.
- Managed financial planning processes, including budgeting and forecasting for optimal resource allocation.
- Cultivated strong vendor relationships, negotiating contracts to enhance service delivery and reduce costs.
- Oversaw daily operations, ensuring exceptional guest experiences and adherence to service standards.
- Led team meetings to align staff on goals, policies, and best practices in hospitality management.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Organized special events and promotions, resulting in increased bookings and repeat business.
- Dealt Directly with systems to import/export goods and declarations to tax departments.
- Planned logistics and led project management over multiple highly detailed projects requiring renovations, upgrades and consistently evolving needs across all.
Human Resources Manager
Panarama INC.
Kennesaw, GA
01.2006 - 04.2017
- Developed and implemented effective recruitment strategies to attract top talent.
- Streamlined onboarding processes, enhancing new employee integration and engagement.
- Led performance management initiatives, fostering a culture of continuous feedback and improvement.
- Collaborated with department heads to align HR practices with organizational goals.
- Conducted training sessions on compliance and best practices for staff development.
- Managed employee relations issues, ensuring resolutions aligned with company policies and values.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Education
Master of Science - Traditional & Holistic Nutrition
Hawthorn University of Holistic Health & Nutrition
Whitethorn, CA09-2018
Skills
- Effective communication skills
- Collaborative networking abilities
- Energetic and enthusiastic
- Staff motivation
- Customer service commitment
- Decision-making
- Cash handling
- Timely and trustworthy
- Operations management
- Inventory management
- Clear and concise communication
- Cross-training proficiency
Timeline
Shift Manager
Reformation Brewery
05.2024 - Current
Owner/Manager
OTMH, LLC
10.2018 - Current
Human Resources Manager
Panarama INC.
01.2006 - 04.2017
Master of Science - Traditional & Holistic Nutrition
Hawthorn University of Holistic Health & Nutrition