Lindsey Gamble
Symsonia,KY
Summary
Dynamic Medical Assistant with extensive experience at Marshall County Hospital, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and HIPAA compliance. Skilled in EMR management and vital signs monitoring, ensuring accurate medical histories while fostering a compassionate environment for patients.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Marshall County Hospital
03.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Office Coordinator
Atlas Physical Therapy
03.2021 - 12.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Schedule Coordinator
Orthopedic Institute of Western KY
03.2019 - 01.2021
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
- Provided support during periods of high demand by stepping in as needed to cover shifts or manage urgent tasks effectively.
Cashier
Shop O Rama
04.2016 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Waitress
Jo Jo's Cafe
05.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Pennfoster
11.2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Direct patient care
- Medical terminology
- Vital signs monitoring
- Data entry
- CPR
- Immunization administration
Timeline
Medical Assistant
Marshall County Hospital
03.2025 - Current
Office Coordinator
Atlas Physical Therapy
03.2021 - 12.2022
Schedule Coordinator
Orthopedic Institute of Western KY
03.2019 - 01.2021
Waitress
Jo Jo's Cafe
05.2017 - 03.2019
Cashier
Shop O Rama
04.2016 - 04.2019
Pennfoster
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