Lindsey Coleman
Jacksonville,FL
Summary
Energetically spearheaded front office operations at Fairfield Inn Marriott, mastering document management and guest reception management. Excelled in administrative support, notably in scheduling coordination and effective contract negotiation, enhancing customer service and operational efficiency. Proven track record in boosting team performance and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Office Executive
Fairfield Inn Marriott
Jacksonville, FL
11.2022 - Current
- Trained new front office staff, providing guidance on company procedures and customer service standards.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Handled incoming calls professionally while providing accurate information about products or services offered by the organization.
- Prepared weekly reports summarizing customer service issues encountered during the week.
- Monitored office inventory to maintain supply levels.
- Maintained a clean reception area by tidying up furniture, magazines, and other items.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
Medical Representative
Heartland Hospice
Jacksonville, FL
08.2019 - 01.2021
- Worked overtime to respond to emergencies and fix unsafe conditions.
- Configured automated network services to maximize reliability.
- Assisted Medicaid applicants in completing and submitting applications for health care benefits.
- Provided assistance to clients regarding the medical bill process, including helping them understand their coverage and how to use it.
- Responded promptly to customer calls and emails regarding product issues and complaints.
- Listened to customer needs to identify and recommend best products and services.
Education
High School Diploma -
Paxon School For Advanced Studies
Jacksonville, FL05-2018
Skills
- Scheduling coordination
- Effective Contract Negotiation Skills
- Document management
- Proficient Schedule Management
- Guest Reception Management
- Meeting Coordination
- Administrative Support Skills
Timeline
Front Office Executive
Fairfield Inn Marriott
11.2022 - Current
Medical Representative
Heartland Hospice
08.2019 - 01.2021
High School Diploma -
Paxon School For Advanced Studies
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