Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Miniapple Montessori International
08.2020 - Current
Determines recruitment resources and posts job openings on various sites
Builds networks to attract potential candidates for current and future openings
Screens resume and conducts initial phone interviews
Works with Leadership Team to determine job level and required qualifications for postings
Sets up and conducts in-person interviews along with the Leadership Team
Completes appropriate background and reference checks on candidates
Ensures that all aspects of the hiring process are executed properly
Develops and updates job descriptions
Works with Leadership Team to determine internal promotions
Organizes and conducts new hire orientations to ensure new employees are welcomed and effectively brought into the schools.
Assisted Living Coordinator
Sunrise Senior Living
01.2019 - 08.2020
Onboard all new hires and potential applicants including: ICIMS, interviewing, wage, pre-hire & new hire processes, benefit orientation, and all other any other recruitment needs assigned
Establish and maintain all employee records, ensuring all information is added and files are secured
Staffing- Identifying weekly labor needs from resident census- ability to fill 50+ shift openings each week
Conflict resolution- on call 24/7 to support all issues and ensure employee and resident investigations followed up on immediately
Completing and processing all team member investigations including disciplinary actions up to and including terminations
Working with department coordinators to ensure residents are being provided the highest level of care.
Lead HR Specialist/Administration Supervisor
HOM Furniture
02.2012 - 01.2019
Hiring and managing corporate administration team
Provide quality customer service to employees and customers
Coaching and working with store management on properly dealing with employee issues and concerns
Approving/processing all employee disciplinary actions and terminations
Created on going training classes for management on hiring practices, retention, and compliance
Analytical project manager researching/developing strategies for recruitment, hiring, and retention
All employee relation projects-responsible for coordinating all employee events, awards, etc
All other tasks assigned by Owners, Executive Team, and HR Director.
Customer Service/Sales Representative
HOM Furniture
06.2007 - 02.2012
Resolving all customer complaints and issues in a professional and timely matter
Handling payments, finance paperwork, and nightly audits
Consistently went above and beyond for expected job duties
Provided the highest level of service to ensure repeat and referral business.
Education
Bachelor's Degree - Business Administration
University of Wisconsin-Stout
Menomonie, WI
12.2011
Bachelor of Science - Hospitality Administration And Management
University of Wisconsin
Menomonie, WI
12.2011
Skills
HR policies and procedures
Employee Relations
Training and mentoring
Records Management
Corrective Action Planning
Full Cycle Recruitment/Hiring Process
Onboarding and Orientation
Disciplinary/Termination
Policy Enforcement
Benefits Administration
Regulatory Compliance
Leadership/Employee Development
HR Software Management
Unemployment Claims
ADP Workforce Now
Certification
Professional In Human Resources
Senior Professional in Human Resources
Additional Information
Recruiter, processor, and trainer for all metro locations for a large Minnesota company, Effective time management and prioritization skills, Knowledgeable of current employment laws, rules and regulations, Advanced time management and prioritization-Ran HR department alone for three weeks alone, Adaptable to any work environments, team player with a group and task focused for individual work., Developed investigations skills, resolve complaints and conflict situations, Always have worked with people from many different cultures and ethnic backgrounds and love it
Timeline
Human Resources Manager
Miniapple Montessori International
08.2020 - Current
Assisted Living Coordinator
Sunrise Senior Living
01.2019 - 08.2020
Lead HR Specialist/Administration Supervisor
HOM Furniture
02.2012 - 01.2019
Customer Service/Sales Representative
HOM Furniture
06.2007 - 02.2012
Bachelor's Degree - Business Administration
University of Wisconsin-Stout
Bachelor of Science - Hospitality Administration And Management
Lead Toddler Guide, Assistant Float Guide at Miniapple International Montessori SchoolsLead Toddler Guide, Assistant Float Guide at Miniapple International Montessori Schools