Lindsey Colvin
Forrest City,AR
Summary
Dynamic professional with a proven track record in crisis management and marketing, effectively demonstrated at Frogs Bar and beyond. Expertise in animal handling and conflict de-escalation enables success in high-pressure environments, significantly boosting sales and enhancing customer satisfaction. A diverse background spanning military law enforcement to entrepreneurial ventures highlights adaptability and resilience. Seeking to leverage extensive skills to drive strategic initiatives and elevate brand engagement.
Overview
8
8
years of professional experience
Work History
Bartender
Frogs Bar
Forrest City, AR
06.2024 - Current
- Enhanced sales by guiding customers towards premium brand selections.
- Verified guests' age through identification checks for alcohol purchases.
- Maintained composure during high-traffic periods to enhance guest satisfaction.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Sales Associate
County Line Irrigation
Colt, AR
08.2023 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers to determine wants or needs.
- Ticketed, arranged and displayed merchandise to promote sales.
Small Business Owner
Colvin's Crocheted Creations
Wynne, AR
02.2023 - Current
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Monitored customer feedback and implemented changes based on their suggestions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Created custom pieces based on customer requests using various techniques such as beading, crocheting, knitting, and sewing.
Military Police Officer
United States Army Reserve
El Dorado, AR
12.2020 - Current
- Implemented protocols to investigate and resolve conflicts effectively.
- Managed detainee operations, including processing, supervision, and transport of detainees.
- Maintained a professional demeanor during interactions with the public as a representative of the US Army.
- Enforced military laws and regulations, including the Uniform Code of Military Justice (UCMJ).
Waitress
JB's Steakhouse
Wynne, AR
08.2020 - 10.2023
- Took orders for food and drinks and delivered them to guests.
- Ensured guest satisfaction by gathering feedback on food and addressing concerns.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Bank Teller
First National Bank of Eastern Arkansas
Forrest City, AR
01.2019 - 02.2020
- Maintained accurate records of all financial transactions.
- Explained bank services, financial products, and applicable fees to customers.
- Maintained confidentiality of bank records, transactions, and customer information.
- I responded and helped customers with account questions and updates.
Veterinary Assistant
Gehring Veterinary Hospital
Forrest City, AR
05.2017 - 01.2019
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Answered pet owner phone calls and answered questions while taking messages for staff veterinarians.
- Dispensed medications orally or topically as directed by a veterinarian.
Education
Bachelor of Science - Animal Science Production And Management
Arkansas State University
Jonesboro, AR12-2023
Skills
- Animal welfare understanding
- Animal handling techniques
- Conflict de-escalation
- Crisis management
- Basic accounting
- Marketing and sales experience
- Public speaking
- Sales oversight
Accomplishments
- The Army Commendation Medal (ARCOM)
Timeline
Bartender
Frogs Bar
06.2024 - Current
Sales Associate
County Line Irrigation
08.2023 - Current
Small Business Owner
Colvin's Crocheted Creations
02.2023 - Current
Military Police Officer
United States Army Reserve
12.2020 - Current
Waitress
JB's Steakhouse
08.2020 - 10.2023
Bank Teller
First National Bank of Eastern Arkansas
01.2019 - 02.2020
Veterinary Assistant
Gehring Veterinary Hospital
05.2017 - 01.2019
Bachelor of Science - Animal Science Production And Management
Arkansas State University
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