Lindsey Connolly
Denver
Summary
Interested in the sales associate role (at 16th street mall location or others) I have had 6 years customer service experience working at various cafes in Colorado and Wisconsin, most of which have been Starbucks corporate stores. I am a quick learner and was able to memorize hundreds of drink recipes during my time as a barista and I know that adaptability will help me fit into the responsibilities of this role. I am proficient in professional communication and conflict resolution skills not only from working as a Barista, and dog walker but also my educational history. I have recently graduated with a bachelor's degree in psychology with a focus in art therapy and Japanese. I am hoping to bring my unique set of skills and my creative outlook on the world to your unique location. It also helps that I happen to love all things spooky and Halloween related.
Overview
9
9
years of professional experience
Work History
Professional Dog Walker
Wag, Rover, Self-Emplyed
Denver
05.2019 - Current
- Walked dogs of various sizes and temperaments in diverse environments.
- Ensured safety of pets by using appropriate leashes and harnesses.
- Communicated with pet owners about daily activities and behavioral observations.
- When applying to this specific role- my client relationships are important. I have only received positive feedback from my hundreds of clients and pride myself on going above and beyond to ensure a positive experience! I will bring that same energy and level of professionalism to customers at this job
Barista
Starbucks
Denver
08.2019 - 01.2024
- Worked at a smaller cafe's in Denver (2016) before starting at Starbucks (2019).
- Ability to cover shifts at multiple locations and assimilate into various work settings.
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
- Built customer loyalty by remembering details personal attributes.
- Memorized hundreds of beverage recipes and personal customer orders.
- Increased customer loyalty and satisfaction by resolving customer issues with strong communication and de-escalation abilities.
- Adapting well to busy times and potentially stressful situations
- For this role specifically- this job experience allowed me to develop customer service and conflict resolution skills during various situations in the work environment.
Graphic Designer
Arts Street
Denver
05.2016 - 08.2016
- Collaborated with others to create apartment signs for a low income housing development in Denver.
- Followed prompts and expectations to a tee.
- Conception -drawing- digital editing process.
- Helped develop my artistic skills and a strong work ethic at an early age (17).
- Designs are visible in apartment complex , also upon request
- This experience is just an example of one of my many artistic endeavors. I have a creative outlook on the world and hope to share that in my role with this company
Education
Bachelor of Arts - Psychology and Sociology, art therapy, Japanese
Metropolitan State University of Denver
Denver, COSkills
- Adaptability
- Customer service experience
- Conflict resolution
- Communication skills
- Efficiency
- Creative outlook and abilities (specifically spooky/halloween aesthetic!)
- Organization
- Analyzing and presenting quantitative and qualitative data
Additional Information - Background
Background in multicultural and international studies with a specific focus on Japan and Japanese cultures.
Timeline
Barista
Starbucks
08.2019 - 01.2024
Professional Dog Walker
Wag, Rover, Self-Emplyed
05.2019 - Current
Graphic Designer
Arts Street
05.2016 - 08.2016
Bachelor of Arts - Psychology and Sociology, art therapy, Japanese
Metropolitan State University of Denver