Lindsey Covington
Phoenix,AZ
Summary
A determined, artistic lad whom is looking to work within customer service needs
Overview
4
4
years of professional experience
Work History
Cashier
Goodwill
3636 West Southern Avenue
03.2023 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed cash, card and check transactions to complete customer purchases.
Warehouse Associate
Amadio Ranch
4701 W Dobbins Rd Laveen Village
10.2022 - 11.2022
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Assisted customers with carry-out service.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Used to scrubbing tough, intact stains in short time periods, scrubbed up to over 300 trays per shift.
Customer Service Representative
Domino's Pizza
6170 S 51st Drive #101
01.2020 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
- Trained staff on operating procedures and company services.
- Entered orders into computer database system.
- Would assemble product within less than 2 minutes
Hostess
T-Bone Steakhouse
10037 S 19th Avenue
02.2021 - 07.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported needs of parties as large as 35 people, maintained order, sufficiently wrote down reservations
- Opened and closed seating sections according to volume of guests
- Backed up servers by checking on tables and retrieving items for guests
Assistant Store Manager
Domino's Pizza
Phoenix, AZ
03.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- prepared the store for closing
Education
High School Diploma -
Cesar Chavez High School
Laveen, AZ05.2023
Skills
- Cash Management
- Issue Resolution
- Cash Counting Machine Operations
- Guest Inquiries
- Money Handling
- Cash Drawer Management
- Verbal and Written Communication
- Product Knowledge
- Coaching and Mentoring
- Credit and Cash Transactions
- Staff Training
- Restocking
- Customer Seating
- Reading Comprehension
- Order Taking
drawing-painting
I have a deep passion for illustrating and drawing! When finishing off my senior year of high I took an advanced art class, and an AP studio art class both at the same time.. I don't plan on giving up art any time soon, but for now I'm happy doing art on the side while working.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You can learn many things from children. How much patience you have, for instance.
Franklin P. Adams
Timeline
Cashier
Goodwill
03.2023 - Current
Assistant Store Manager
Domino's Pizza
03.2023 - 07.2023
Warehouse Associate
Amadio Ranch
10.2022 - 11.2022
Hostess
T-Bone Steakhouse
02.2021 - 07.2021
Customer Service Representative
Domino's Pizza
01.2020 - 08.2022
High School Diploma -
Cesar Chavez High School