Lindsey Coward
Manager, Accounts Receivable
Greenwood,AR
Summary
Experienced Manager with a proven ability to lead teams and coordinate customer success requirements. Skilled in optimizing account processes for Managed Transportation customers. Adept at communicating development needs and providing strategic recommendations to achieve financial targets and improve yield. Committed to delivering scalable, best-in-class customer experiences and enhancing operational performance.
Overview
14
14
years of professional experience
Work History
Manager, Accounts Receivable
ArcBest
12.2016 - Current
- Oversee Asset-Light collections
- Manage the daily operations and strategic objectives of Financial Services
- Support upper management by providing timely and accurate payment and account standing information
Accounts Receivable Analyst
ArcBest
08.2016 - 12.2016
- TL/LTL collections for AES
- Special project integrations
- EDI implementation
Rating Specialist
ArcBest
10.2014 - 08.2016
- Rate Audit functions for AES
- Amazon customs consolidation
- TL/LTL collections
Rating Specialist
ABF Freight Systems, Inc.
07.2011 - 10.2014
- Daily freight bill audits
- Daily DMC/CAP audits
- Assist customers and terminals in freight bill discrepancies
- Working of RAT CORs
Education
Bachelor of Science - Organizational Management
John Brown University
05-2013
Skills
- Strategic Business Development
- Effective Communication
- Account forecasting
- Analytical Decision-Making
- Operational Efficiency Management
- Collaborative Team Management
- Proficient in Microsoft Office Suite
- Experienced with Mercury Gate Software
Community Service
- United Way Day of Caring
- ArcBest Pen Pal Program
Timeline
Manager, Accounts Receivable
ArcBest
12.2016 - Current
Accounts Receivable Analyst
ArcBest
08.2016 - 12.2016
Rating Specialist
ArcBest
10.2014 - 08.2016
Rating Specialist
ABF Freight Systems, Inc.
07.2011 - 10.2014
Bachelor of Science - Organizational Management
John Brown University
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