Lindsey Craven
Randleman,NC
Summary
Accomplished Certified Pharmacy Technician from Zoo City Drug I, adept in medication dispensing and inventory management. Excelled in enhancing pharmacy operations through meticulous attention to detail and robust problem-solving skills. Proven track record in improving patient outcomes and streamlining insurance billing processes, ensuring high-quality customer service and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Zoo City Drug I
08.2012 - Current
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Education
High School Diploma -
Southwestern Randolph High School
Asheboro06-2009
Skills
- Attention to detail
- Problem-solving skills
- Customer service
- Data entry
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Prescription interpretation
- Inventory management
- Billing and coding
- Pharmacology
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Certified Pharmacy Technician
Zoo City Drug I
08.2012 - Current
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
High School Diploma -
Southwestern Randolph High School
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