Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Crosland

South Jordan,UT

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

7
7
years of professional experience

Work History

S1

Byte Aligners
Lehi, UT
11.2023 - Current
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving sales operations and increasing profits.
  • Provided accurate information about products, prices and services.
  • Answered incoming telephone calls to provide customers with product and service information.
  • Worked with fellow sales team members to achieve group targets.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Continuously met sales goals via strategic prospecting.

Restaurant Manager

Protein Foundry
South Jordan, Utah
01.2018 - 01.2024
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Collaborated with local businesses to create mutually beneficial partnerships.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

General Manager

Tide Dry Cleaners
South Jordan, UT
05.2022 - 07.2023
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

Brighton High School
Cottonwood Heights, UT
06-2000

Skills

  • Leadership
  • Computer Skills
  • Multitasking
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service
  • Exceeds sales goals
  • Work flow planning

Timeline

S1

Byte Aligners
11.2023 - Current

General Manager

Tide Dry Cleaners
05.2022 - 07.2023

Restaurant Manager

Protein Foundry
01.2018 - 01.2024

High School Diploma -

Brighton High School
Lindsey Crosland