Lindsey Cunningham
Ludowici,GA
Summary
Skilled team player with strong background in fast paced environments and health care settings. Works well independently to handle assignments and always ready to go above and beyond for patients. Quick learner with an understanding for others and ready to broaden my knowledge in different fields, as I go through school.
Overview
7
7
years of professional experience
Work History
Clinical Assistant
Guthrie Clinic
Cortland, NY
06.2024 - 06.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Maintained up-to-date patient records with medical histories and test results.
- Collected and documented patient medical information such as blood pressure and weight.
- Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
Direct Support Professional
Racker Center
Ithaca, NY
06.2020 - 2023
- Supported level of care that enhanced patient health, safety, dignity, and contentment.
- Monitored and assisted with daily living activities, including bathing, grooming, and room care.
- Delivered personal care and support aligned with individual support plans.
- Applied and upheld standard precautions and procedures used for infection control.
- Trained and educated in areas of personal care, communication, and social skills development.
- Administered medications and set up reminders for clients in alignment with medication administration record.
- Provided companionship throughout day, engaging clients in conversation and activities.
- Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs.
- Performed routine housekeeping, including making beds, doing dishes, and sweeping.
- Followed agency policy and procedures in administering care to clients.
- Transported clients to doctor's offices and grocery stores.
Personal Care Aide
Seeds Of Hope
Jesup, GA
07.2019 - 12.2019
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions.
- Performed routine housekeeping, including making beds, doing dishes, and sweeping.
- Assisted clients with bathing and dressing to promote good personal hygiene.
- Maintained safe and clean patient environment.
- Followed agency policy and procedures in administering care to clients.
- Required minimal oversight to complete job tasks, meeting all deadlines and goals.
- Followed established guidelines and procedures.
Cashier
Sybils
Jesup, GA
07.2018 - 11.2018
- Adhered to all cash handling policies and procedures.
- Processed cash register transactions by inputting product costs and giving back change.
- Recognized for providing efficient service with high degree of accuracy.
- Greeted all customers and provided prompt and friendly service.
- Collected payment for customer purchases.
Hotel Front Desk Receptionist
Baymont Inn and Suits
Jesup, GA
02.2018 - 06.2018
- Resolved problems with rooms by contacting housekeeping and maintenance to address issues.
- Managed complaints, handled disputes, and resolved conflicts.
- Confirmed group reservations and arranged personal services for preferred customers and attendees of special events.
- Registered and assigned rooms to guests, provided room keys, received messages, and maintained accounts.
- Answered inquiries about hotel services travel directions, nearby shopping, restaurants, and entertainment venues.
- Organized the efficient turnover of vacated rooms with housekeeping staff to consistently meet check-in times for new guests.
- Oversaw concierge services to help guests get the most of stay.
- Collected credit card information for each transaction and posted charges to customer folios.
- Reviewed accounts and charges with guests at checkout.
- Maintained clean and well-stocked lobby, including setting up and breaking down daily breakfast services.
Education
GED - undefined
Coastal Pines Technical College
Jesup, GA03.2019
Skills
- Fast learner
- Customer service
- Charting and documentation
- Companionship
- Understanding
- Medication administration
- Deliver exceptional care
- Appointment scheduling
- Patients' vital signs
- Patient care coordination
- Medical terminology
- Telephone etiquette
- Clinical support
- Patient histories
- Supply restocking
- Sterilization techniques
- Verbal and written communication
Timeline
Clinical Assistant
Guthrie Clinic
06.2024 - 06.2025
Direct Support Professional
Racker Center
06.2020 - 2023
Personal Care Aide
Seeds Of Hope
07.2019 - 12.2019
Cashier
Sybils
07.2018 - 11.2018
Hotel Front Desk Receptionist
Baymont Inn and Suits
02.2018 - 06.2018
GED - undefined
Coastal Pines Technical College