Lindsey Dezarn
Albion,NY
Summary
Skilled customer service professional adept at multitasking in high-pressure environments while demonstrating empathy and a receptive attitude, ensuring timely and efficient task completion. Dedicated Medical Assistant with a strong focus on communication, collaboration, and problem-solving. Committed to enhancing residents' well-being through individualized care and effective support.
Overview
16
16
years of professional experience
Work History
Social Worker Assistant
The Villages of Orleans Health and Rehab Center
Albion, New York
01.2022 - Current
- Supported residents with daily living activities and personal care needs.
- Collaborated with healthcare team to execute individualized care plans.
- Facilitated group activities to enhance social interaction and engagement.
- Communicated with families to address resident care and concerns effectively.
Medical Records Technicians
Oak Orchard Community Health
Brockport, NY
06.2013 - 01.2022
- Assigned the patient to diagnosis-related groups (DRGs), using appropriate software
- Compiled and maintained patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
- Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into database
- Identified, compiled, abstracted, and coded patient data, using standard classifications
Health Information Technician
United Memorial Medical Center
Batavia, NY
01.2016 - 02.2019
- Posted medical insurance billings
- Processed and prepared business and government forms
- Handled patient admission/discharge documents
- Protected the security of medical records to ensure that confidentiality was maintained
- Released information to persons or agencies according to regulations
- Resolved or clarified codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team meetings
- Retrieved patient medical records for physicians, technicians, or other medical personnel
Loss Mitigation Specialist
JP Morgan Chase
Albion, NY
09.2009 - 01.2012
- Processed loan documents for accounts in foreclosure
- Provided answer, information, and resources to foreclosure customers
- Utilized Microsoft Word, Microsoft Excel, MSP and Lender Live to organize date for claims
Education
AAS - Medical Administrative Assistant
Genesee Community College
Batavia, NYSkills
- Individualized care plans
- Patient data management
- Crisis intervention
- Medical coding and documentation
- Patient advocacy
- Discharge planning
- Support residents
- Family communication
Timeline
Social Worker Assistant
The Villages of Orleans Health and Rehab Center
01.2022 - Current
Health Information Technician
United Memorial Medical Center
01.2016 - 02.2019
Medical Records Technicians
Oak Orchard Community Health
06.2013 - 01.2022
Loss Mitigation Specialist
JP Morgan Chase
09.2009 - 01.2012
AAS - Medical Administrative Assistant
Genesee Community College
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