Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Interests
Timeline
StoreManager
Lindsey Dibble-Strayer
Open To Work

Lindsey Dibble-Strayer

Store Manager
Tustin,MI

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Work from home option

Summary

Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Store Manager

Inc Spot
03.2023 - Current
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management systems to optimize stock levels and reduce loss.
  • Analyzed sales data to identify trends and inform strategic merchandising decisions.
  • Resolved customer inquiries and complaints, enhancing overall shopping experience.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.

Clerk

Inc Spot
11.2021 - 03.2023
  • Assisted in maintaining accurate records of inventory and transactions.
  • Supported customer inquiries, ensuring timely responses and solutions.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Implemented efficient cash handling procedures, reducing discrepancies during audits.
  • Resolved customer inquiries and escalated issues to enhance satisfaction levels.
  • Coordinated with management to develop strategies for improving checkout efficiency.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.

Housekeeping

Kettunen Center
07.2019 - 03.2020
  • Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
  • Coordinated with housekeeping staff for timely room turnovers, minimizing delays for incoming guests.
  • Maintained cleanliness of the facility by adhering to strict housekeeping standards and procedures.
  • Ensured timely room availability by efficiently coordinating with housekeeping teams.

Office Manager / Chief Criminal Clerk

77th District Court
04.2015 - 12.2018
  • LEIN Tac Certified - warrant entry, verification, monthly validations.
  • Streamlined office operations by implementing efficient filing systems and administrative processes.
  • Managed scheduling and coordination of court proceedings, ensuring timely execution of hearings.
  • Oversaw procurement and inventory management for office supplies, optimizing resource allocation.
  • Collaborated with legal professionals to prepare case documentation, ensuring accuracy and compliance.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Data Entry Clerk

Ewholesaler
10.2014 - 03.2015
  • Entered and updated data accurately in inventory management system.
  • Verified data integrity and consistency across multiple databases.
  • Collaborated with team members to streamline workflow processes.
  • Resolved discrepancies in data through thorough investigation and correction.
  • Followed established procedures to enter and process data correctly.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Pharmacy Technician

Medex Direct
03.2012 - 06.2013
  • Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety standards.
  • Managed inventory levels, optimizing stock to minimize waste and ensure product availability.
  • Trained new pharmacy technicians on operational procedures and customer service best practices.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Managed high-volume inbound calls, resolving customer inquiries efficiently.
  • Developed and maintained knowledge base to improve response accuracy and consistency.

Certified Pharmacy Technician - EXCPT Certified

Wal-Mart
03.2010 - 02.2012
  • Processed prescription orders accurately and efficiently, ensuring timely delivery to customers.
  • Managed inventory levels, performing regular audits to minimize discrepancies and optimize stock availability.
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance patient satisfaction.
  • Implemented workflow improvements that streamlined operations and reduced medication dispensing errors.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
  • Reviewed and verified customer information and insurance provider information.

Education

Bachelor's - Criminal Justice

Baker College
Flint, MI
05-2016

High school or equivalent -

Armada High School
Armada, MI
05-2006

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Administrative support
  • Database entry
  • Document management
  • Schedule and calendar management
  • Typing speed - 85wpm

Accomplishments

  • Supervised team of 11 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Interests

Family

Animal Rescue and Rehab

Timeline

Store Manager

Inc Spot
03.2023 - Current

Clerk

Inc Spot
11.2021 - 03.2023

Housekeeping

Kettunen Center
07.2019 - 03.2020

Office Manager / Chief Criminal Clerk

77th District Court
04.2015 - 12.2018

Data Entry Clerk

Ewholesaler
10.2014 - 03.2015

Pharmacy Technician

Medex Direct
03.2012 - 06.2013

Certified Pharmacy Technician - EXCPT Certified

Wal-Mart
03.2010 - 02.2012

Bachelor's - Criminal Justice

Baker College

High school or equivalent -

Armada High School

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