Lindsey Dizon
South Jordan,UT
Summary
Seeking Customer Service Associate role with 3 years of experience in patient account management and productivity measures. Proven ability in critical thinking, conflict resolution, and team collaboration, ensuring high-quality service and support. Strong background in maintaining accurate records and effective communication, enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Private Household - Marta Collett
11.2023 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2021 - 09.2023
- Delivered one-on-one behavioral intervention for children with developmental disabilities, adhering to structured plans in a clinical environment.
- Collaborated with a therapeutic team and Supervising Behavior Analyst to implement tailored behavior programs, focusing on skill development and data collection.
- Maintained accurate patient records, including detailed session notes and reports, and submitted them promptly to supervisors.
- Conducted crisis intervention to manage unsafe behaviors and led parent training sessions to enhance involvement and support for patient growth.
Direct Support Professional
Strides to Thrive
02.2021 - 08.2021
- Delivered direct care and support to four residents, ensuring their personal needs such as budgeting, cooking, shopping, and hygiene care were met.
- Implemented and monitored individual and behavioral plans, and ensured accurate medication administration and documentation every shift.
- Facilitated residents’ development of life skills through positive reinforcement techniques.
Skills
- Proficient With Microsoft Office
- Analytical problem solving
- Meticulous attention to detail
- Strategic planning
- Effective multitasking
- Effective time management
- Dedicated work ethic
- Effective conflict resolution
- Collaborative teamwork
- Strong organizational skills
- Maintaining confidentiality
- Customer engagement
Timeline
Personal Assistant
Private Household - Marta Collett
11.2023 - Current
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2021 - 09.2023
Direct Support Professional
Strides to Thrive
02.2021 - 08.2021
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