Lindsey Donathan
Pea Ridge,AR
Overview
12
12
years of professional experience
Work History
Frontline Member Specialist
Sam's Club
09.2023 - Current
- Maintained up-to-date knowledge of product and service changes.
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
- Handled sensitive member information, maintaining strict confidentiality at all times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Responded to customer calls and emails to answer questions about products and services.
EXECUTIVE ASSISTANT
12 Stones NWA brokered by Exp Realty Rogers
02.2022 - 03.2023
- Performed general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work
- Prepared agendas and made arrangements, such as coordinating catering for luncheons, for committee, board and other meetings
- Provided clerical support to other departments
- Filed and retrieved corporate documents, records and reports
- Greeted visitors and determined whether should be given access to specific individuals
- Operated scanners to make copies of correspondence and other printed material
- Arranged for employee onboarding by scheduling training and organizing training material
- Interpreted administrative and operating policies and procedures for employees.
CUSTOMER SERVICE
Walmart
04.2021 - 02.2022
- Utilize Point of Sale equipment to ring goods and services for customers
- Answer customers' questions, and provide information on procedures or policies
- Process merchandise returns and exchanges
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
- Supervise others and provide on-the-job training
- Resolve customer inquiries and needs via phone.
REAL ESTATE AGENT
Keller Williams Market Pro Realty
11.2016 - 10.2017
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
- Compare a property with similar properties that have recently sold to determine its competitive market price
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
REAL ESTATE AGENT
Coldwell Banker Harris-McHaney & Faucette Realty
11.2015 - 11.2016
TAXI SERVICE
Ambassador Transportation
02.2015 - 11.2016
- Drive company vehicles to transport passengers
- Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service
- Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants.
RECEPTIONIST AND BOOKKEEPING
ARCO Excavation & Paving
03.2012 - 12.2013
- Greet vendors and persons entering establishment, determine nature and purpose of visit, and direct them to specific area
- Data entry including filing and maintaining records
- Answer phones
- Reconcile statements for credit cards, fuel tracking, and asset tracking.
Education
HIGH SCHOOL DIPLOMA -
BENTONVILLE HIGH SCHOOL
Bentonville, AR05.2006
Skills
People Management
Data Entry
Cash Management
Retail Audit
University of Denver: Walmart Front Line Management Leadership
Document Filing and Retrieval
Records Management Databases
Visitor Greeting
Executive Schedule Management
Meeting Agenda Preparation
Calendar and Scheduling Software
Social Media Knowledge
Excel Spreadsheets
Office Supplies and Inventory
Event Calendar Management
Timeline
Frontline Member Specialist
Sam's Club
09.2023 - Current
EXECUTIVE ASSISTANT
12 Stones NWA brokered by Exp Realty Rogers
02.2022 - 03.2023
CUSTOMER SERVICE
Walmart
04.2021 - 02.2022
REAL ESTATE AGENT
Keller Williams Market Pro Realty
11.2016 - 10.2017
REAL ESTATE AGENT
Coldwell Banker Harris-McHaney & Faucette Realty
11.2015 - 11.2016
TAXI SERVICE
Ambassador Transportation
02.2015 - 11.2016
RECEPTIONIST AND BOOKKEEPING
ARCO Excavation & Paving
03.2012 - 12.2013
HIGH SCHOOL DIPLOMA -
BENTONVILLE HIGH SCHOOL