Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lindsey Driskill

Paoli,OK

Summary

I am seeking a responsible position with an opportunity for professional challenges. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

17
17
years of professional experience

Work History

Senior Tax Analyst and Payroll Bookkeeper

H&r Block
Pauls Valley, Oklahoma
11.2011 - Current

Experience

  • Provided comprehensive tax and bookkeeping services to a diverse client base.
  • Managed the full cycle of client accounts, including data entry, reconciliation, financial reporting, and tax return preparation.
  • Ensured compliance with all relevant tax regulations and deadlines.
  • Delivered exceptional client service, addressing inquiries, and resolving concerns effectively.
  • Managed a high volume of client interactions (phone, email, and in-person).
  • Demonstrated strong organizational skills and attention to detail in managing client files and financial records.
  • Collaborated effectively with colleagues to ensure seamless service delivery.
  • Maintained current knowledge of tax laws and regulations through continuous professional development.
  • Managed client check-in/check-out processes, deposit management, billing, and receipts.
  • Prepared and processed payroll, W-2s, and 1099s.

Skills

  • Accounting Software: QuickBooks, Xero.
  • Tax Preparation Software: H&R Block Software.
  • Payroll Processing Software: QuickBooks, ATX, and Intuit.
  • Client Relationship Management (CRM).
  • Financial Reporting.
  • Account reconciliation.
  • Data entry.
  • Payroll processing.
  • W-2/1099 Preparation.
  • Tax Law Research.
  • Communication (written and verbal).
  • Problem-Solving.
  • Time Management.
  • Microsoft Office Suite (Excel, Word, Outlook).
  • Customer service.
  • Teamwork.
  • Adaptability.
  • Confidentiality.
  • Multi-line phone systems.
  • Record Management (Physical and Digital).

Emergency Room Registration Clerk and Dispatcher

Pauls Valley General Hospital
Pauls Valley, OK
06.2015 - 05.2016
  • Provided comprehensive clerical and patient care support in a fast-paced emergency room environment.
  • Managed a multi-line phone system and switchboard, directing calls efficiently and accurately.
  • Utilized multiple electronic health record (EHR) systems for patient registration, data entry, scheduling, charting, and order entry.
  • Performed patient intake procedures, including obtaining vital signs and documenting medical history.
  • Assisted medical staff with in-room patient care, including specimen collection, laboratory procedures, medication administration, and other patient care tasks.
  • Supported physicians and nurses by anticipating their needs and facilitating efficient patient flow.
  • Responded to patient and family inquiries, providing clear and compassionate information.
  • Managed inventory, ordered supplies, and stocked patient rooms to ensure adequate resources.
  • Cross-trained and provided support to other departments as needed, demonstrating flexibility and adaptability.

Skills:

  • Electronic Health Records (EHR) Systems.
  • Medical Terminology.
  • Patient Intake.
  • Vital Signs Measurement.
  • Specimen Collection and Handling.
  • Basic Laboratory Procedures.
  • Medication Administration Assistance (if applicable and within the scope of practice).
  • Patient care.
  • Inventory Management.
  • Supply Ordering.
  • Scheduling
  • Multi-line phone systems.
  • Switchboard Operation.
  • Communication (Written and Verbal)
  • Customer Service.
  • Problem-Solving
  • Time Management.
  • Teamwork
  • Adaptability
  • Microsoft Office Suite (Word, Excel, Outlook)

Medical Assistant

Pauls Valley Hospital Clinic
06.2015 - 05.2016
  • Provided comprehensive medical assisting support in a fast-paced clinical setting.
  • Managed patient flow, including intake, vital signs, charting, and rooming.
  • Performed a variety of clinical procedures, such as administering medications, collecting specimens, and assisting with minor procedures.
  • Maintained accurate and up-to-date patient records using electronic health record (EHR) systems.
  • Provided exceptional patient care, addressing patient and family inquiries with empathy and professionalism.
  • Assisted physicians with examinations, procedures, and patient care.
  • Managed inventory, ordered supplies, and stocked exam rooms to ensure efficient clinic operations.
  • Handled patient registration and scheduling, ensuring accuracy and efficiency.
  • Operated multi-line phone systems and switchboards, managing a high volume of calls.
  • Cross-trained to support other departments as needed, demonstrating adaptability and teamwork.

Skills:

  • Electronic Health Records,
  • Patient Intake
  • Vital Signs Measurement
  • Patient charting.
  • Specimen Collection and Handling.
  • Medication Administration
  • Assisting with procedures.
  • Patient Education.
  • Inventory Management
  • Supply Ordering
  • Scheduling
  • Multi-line phone systems.
  • Switchboard Operation
  • Microsoft Office Suite.
  • Communication (Written and Verbal)
  • Customer Service
  • Teamwork
  • Adaptability
  • Medical Terminology
  • HIPAA Compliance

Wellness Technician

Chickasaw Nation
09.2014 - 06.2015
  • Delivered comprehensive wellness services to Chickasaw Nation employees at various casinos, hotels, businesses, and building locations.
  • Conducted wellness exams, including vital signs, lab work, consultations, and patient record management, ensuring accurate and confidential patient care.
  • Scheduled and coordinated wellness events, managing logistics from setup to teardown, and ensuring smooth event execution.
  • Provided expert guidance and support to employees, addressing wellness-related inquiries and concerns with professionalism and empathy.
  • Managed administrative tasks, including leading office meetings, ordering supplies, meeting with suppliers, responding to internal and external communications (email and phone), data entry, and record keeping.

Skills:

  • Wellness Exams.
  • Vital Signs Measurement
  • Phlebotomy
  • Patient Consultation
  • Patient Record Management
  • Event Planning and Coordination
  • Logistics Management (Setup/Teardown)
  • Communication (Written and Verbal)
  • Customer Service
  • Microsoft Office Suite (Word, Excel, PowerPoint).
  • Data Entry.
  • Record Keeping.
  • Inventory Management
  • Supply Ordering
  • Meeting Facilitation.
  • Vendor Relations.
  • HIPAA compliance
  • First Aid/CPR Certified

Office Medical Surgical Assistant

Norman Regional Hospital
Norman, OK
07.2014 - 08.2014
  • Provided comprehensive support to medical-surgical staff, ensuring efficient patient care and smooth unit operations.
  • Managed a multi-line phone system, directing calls, and relaying messages accurately and promptly.
  • Utilized the Meditech electronic health record (EHR) system for patient data entry, order placement, and retrieval of medical records.
  • Processed patient referrals, ensuring timely and appropriate follow-up care.
  • Facilitated communication between physicians and nursing staff, including paging doctors as needed.
  • Responded promptly to patient call lights, addressing patient needs, and ensuring comfort.
  • Processed patient admission, transfer, and discharge orders, including preparing discharge packets.
  • Maintained patient charts, including building new charts, and breaking down discharged patient charts.
  • Provided direct assistance to patients, families, and nursing staff, addressing inquiries, and offering support.
  • Contributed to a positive and efficient patient care environment.

Skills:

  • Medical Terminology
  • Electronic Health Records (EHR)
  • Multi-line phone systems.
  • Patient Chart Management.
  • Order Entry.
  • Referral Processing.
  • Physician Paging.
  • Patient Assistance.
  • Communication (Written and Verbal)
  • Interpersonal Skills.
  • Problem-Solving
  • Time Management
  • Organization
  • Prioritization
  • HIPAA compliance.
  • Customer Service
  • Teamwork
  • Adaptability
  • Empathy

Dialysis Technician

Pauls Valley Dialysis Clinic
Pauls Valley, OK
10.2010 - 08.2011
  • Administered dialysis treatments, adhering to physician orders and established protocols.
  • Monitored and documented patient vital signs, adjusting fluid removal rates based on real-time assessments.
  • Proficient in vascular access techniques, including cannulation and fistula/graft maintenance.
  • Performed patient assessments, including pre- and post-dialysis evaluations, and communicated findings to the nursing staff.
  • Prepared and operated dialysis machines, ensuring proper functionality and sterilization according to manufacturer guidelines.
  • Conducted regular equipment testing, verifying alarms, conductivity, and temperature accuracy.
  • Responded promptly and effectively to alarms and emergency situations, including patient triage, hyper/hypotensive episodes, needle displacements, infiltration, clotting, blood leaks, and code situations.
  • Discontinued dialysis treatments and established hemostasis following established protocols.
  • Provided comprehensive patient care, including assistance with Activities of Daily Living (ADLs), as needed.
  • Maintained a clean and organized treatment environment, adhering to infection control protocols.
  • Observed and documented patient emotional, medical, psychosocial, and nutritional concerns, communicating observations to the nursing team.
  • Maintained patient confidentiality in accordance with HIPAA regulations.

Skills:

  • Dialysis Treatment Administration
  • Vascular Access Cannulation.
  • Fluid Management.
  • Vital Signs Monitoring
  • Patient Assessment (Pre & Post Dialysis)
  • Dialysis Machine Operation and Maintenance.
  • Equipment Sterilization
  • Emergency Response (Triage, Code Situations)
  • Hemostasis Techniques
  • Infection Control.
  • Activities of Daily Living (ADL) Assistance.
  • Patient Communication
  • Documentation.
  • HIPAA compliance.
  • Teamwork
  • Problem-Solving
  • Critical Thinking.
  • Adaptability
  • Attention to Detail

Assistant Manager

Capital Advance Rent 1st
05.2008 - 05.2010
  • Supported store operations by managing daily tasks, including customer service, inventory control, and store maintenance.
  • Provided exceptional customer service, addressing inquiries, resolving concerns, and ensuring a positive customer experience.
  • Managed inventory control processes, including receiving, stocking, and auditing merchandise to maintain accurate stock levels and minimize losses.
  • Conducted store audits to ensure compliance with company policies and procedures.
  • Handled cash management responsibilities, including deposits, cash handling, and register reconciliation.
  • Contributed to marketing initiatives to promote store products and services.
  • Maintained a clean, organized, and professional store environment.
  • Trained and mentored new team members on store procedures and customer service best practices.
  • Managed multi-line phone systems and other communication channels.
  • Proficient in various computer software applications relevant to retail operations.

Skills:

  • Customer Service
  • Inventory Management
  • Cash Handling
  • Store Operations
  • Sales
  • Loss Prevention
  • Team Leadership/Training.
  • Communication (Written and Verbal)
  • Problem-Solving
  • Time Management
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Multi-line phone systems.
  • POS (Point of Sale) Systems.
  • Marketing
  • Visual Merchandising
  • Store Audits
  • Policy and Procedure Compliance.

Hospital Receptionist

Pauls Valley General Hospital Clinic
Pauls Valley, Oklahoma
01.2008 - 03.2008
  • Provided exceptional patient service in a fast-paced hospital environment.
  • Managed a multi-line phone system, directing calls efficiently and professionally.
  • Maintained accurate and confidential patient records, both electronically and physically.
  • Facilitated patient check-in/check-out processes, ensuring a smooth and efficient experience.
  • Performed patient triage, prioritizing patient needs, and directing them appropriately.
  • Scheduled patient appointments, coordinating with various departments and physicians.
  • Processed radiology and lab orders/requests, ensuring timely and accurate completion.
  • Addressed patient inquiries and resolved concerns with empathy and professionalism.
  • Communicated effectively with patients' families, providing updates, and addressing their needs.
  • Assisted nursing staff with various tasks as needed, contributing to a collaborative team environment.
  • Proficient in electronic health record (EHR) systems

Skills:

  • Multi-line phone systems.
  • Electronic Health Records (EHR)
  • Patient Registration.
  • Scheduling (Appointments)
  • Patient Triage
  • Medical Terminology
  • HIPAA compliance.
  • Record Management (Physical and Electronic)
  • Communication (Written and Verbal)
  • Customer Service
  • Problem-Solving
  • Time Management
  • Microsoft Office Suite (Word, Excel, Outlook).
  • Teamwork
  • Adaptability
  • Confidentiality

Emergency Room Clerk and Dispatcher

Pauls Valley General Hospital Emergency Room
Pauls Valley, Oklahoma
12.2007 - 03.2008
  • Provided exceptional patient service in a fast-paced hospital environment.
  • Managed a multi-line phone system, directing calls efficiently and professionally.
  • Maintained accurate and confidential patient records, both electronically and physically.
  • Facilitated patient check-in/check-out processes, ensuring a smooth and efficient experience.
  • Performed patient triage, prioritizing patient needs and directing them appropriately.
  • Scheduled patient appointments, coordinating with various departments and physicians.
  • Processed radiology and lab orders/requests, ensuring timely and accurate completion.
  • Addressed patient inquiries and resolved concerns with empathy and professionalism.
  • Communicated effectively with patients' families, providing updates and addressing their needs.
  • Assisted nursing staff with various tasks as needed, contributing to a collaborative team environment.
  • Proficient in electronic health record (EHR) systems

Skills:

  • Multi-line Phone Systems
  • Electronic Health Records (EHR)
  • Patient Registration
  • Scheduling (Appointments)
  • Patient triage.
  • Medical Terminology
  • HIPAA compliance.
  • Record Management (Physical and Electronic)
  • Communication (Written and Verbal)
  • Customer Service
  • Problem-Solving
  • Time Management
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Teamwork
  • Adaptability
  • Confidentiality

Education

Emergency Medical Technician - Emergency Medical Technician

Mid America Technology Center
Wayne Oklahoma
06-2020

Medical Assistant - Medical Assistant

St. Augustine
Atlanta, GA
06-2015

High School Diploma -

Pauls Valley High School
Pauls Valley Oklahoma
05.2007

Health Sciences Certification - Health Care Administration

Mid America Technology Center
Wayne, OK
05-2007

Some College (No Degree) - General Studies

Oklahoma City Community College
Oklahoma City, OK

Some College (No Degree) - General Studies

Rose State College
Midwest City, OK

Some College (No Degree) - Business Analytics

Mid-America Christian University
Oklahoma City, OK

Skills

  • Data analysis
  • Payroll
  • 10 key typing
  • QuickBooks
  • Excel
  • Switchboard
  • Customer Service
  • Patient assessment
  • Accounting
  • Tax experience
  • Microsoft Office
  • Patient Care
  • Triage
  • Analysis skills
  • Typing
  • Microsoft Outlook
  • Tax accounting
  • Receptionist
  • File Management
  • Tax return preparation
  • Tax research proficiency
  • State and local taxation
  • Tax audit management
  • Tax credit utilization
  • Project management
  • Payroll tax compliance
  • Strong communication skills
  • Accounting principles
  • Tax risk assessment
  • Time management capabilities
  • Tax research
  • Tax law interpretation
  • Income tax expertise
  • Tax exemptions
  • Tax process improvement
  • Staff training
  • Critical thinking aptitude
  • Tax planning strategies
  • Tax software proficiency
  • Tax compliance
  • Sales and use tax
  • Multi-line phone systems
  • Accounting software
  • Microsoft Word
  • Laboratory Experience

References

References available upon request.

Timeline

Emergency Room Registration Clerk and Dispatcher

Pauls Valley General Hospital
06.2015 - 05.2016

Medical Assistant

Pauls Valley Hospital Clinic
06.2015 - 05.2016

Wellness Technician

Chickasaw Nation
09.2014 - 06.2015

Office Medical Surgical Assistant

Norman Regional Hospital
07.2014 - 08.2014

Senior Tax Analyst and Payroll Bookkeeper

H&r Block
11.2011 - Current

Dialysis Technician

Pauls Valley Dialysis Clinic
10.2010 - 08.2011

Assistant Manager

Capital Advance Rent 1st
05.2008 - 05.2010

Hospital Receptionist

Pauls Valley General Hospital Clinic
01.2008 - 03.2008

Emergency Room Clerk and Dispatcher

Pauls Valley General Hospital Emergency Room
12.2007 - 03.2008

Emergency Medical Technician - Emergency Medical Technician

Mid America Technology Center

Medical Assistant - Medical Assistant

St. Augustine

High School Diploma -

Pauls Valley High School

Health Sciences Certification - Health Care Administration

Mid America Technology Center

Some College (No Degree) - General Studies

Oklahoma City Community College

Some College (No Degree) - General Studies

Rose State College

Some College (No Degree) - Business Analytics

Mid-America Christian University
Lindsey Driskill