Summary
Overview
Work History
Education
Skills
Certification
Career Growth
Timeline
Generic

Lindsey Dutton

Auburn,NH

Summary

Proven leader in retail and technical sales, notably with Comcast Business, I excel in enhancing customer satisfaction and driving sales through effective team training and development. Skilled in task management and problem-solving, I've significantly contributed to operational improvements and revenue growth, demonstrating a superior work ethic and commitment to excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Key Holder- Part Time

The Paper Store
08.2022 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Coordinator 2 Technical Product Sales- Business Support

Comcast Business
07.2021 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Sales Representative

Comcast Business
01.2017 - 07.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Education

Psychology

Keene State College
Keene, NH

Bachelor Of Science - Business Management

University of Phoenix
Braintree, MA
09.2009

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring
  • Store maintenance
  • Workplace Safety
  • Customer Service Management
  • Staff Training and Development
  • Staff Oversight
  • Alarm systems
  • Daily Reporting
  • Team training and development
  • Staff Training
  • Inventory Monitoring
  • Team member development
  • Task Delegation
  • Loss Prevention
  • Sales Coaching
  • Multitasking and Prioritizing
  • Retail Operations
  • Relationship Building
  • Employee Training
  • Adaptable to Changing Demands
  • Sales floor organization
  • Inventory and Stocking
  • Handling Complaints
  • Team Building and Motivation
  • Basic Mathematics
  • Store Reset and Recovery
  • Cash Handling and Reconciliation
  • Leadership Development
  • Product Merchandising
  • Critical Thinking
  • Orientation and training
  • Cash Drawer Reconciliation
  • Product Sales
  • Decision-Making
  • Superior Work Ethic
  • Delegation and Supervision
  • Teamwork and Collaboration
  • Problem-Solving

Certification

Harvard edX- Exercising Leadership: Foundational Principles - March 2023


Harvard edX- Remote Work Revolution for Everyone - April 2023


The Paper Store Champion Certificate

Career Growth

Grow and accelerate in leadership team development environment.

Timeline

Key Holder- Part Time

The Paper Store
08.2022 - Current

Coordinator 2 Technical Product Sales- Business Support

Comcast Business
07.2021 - Current

Sales Representative

Comcast Business
01.2017 - 07.2021

Psychology

Keene State College

Bachelor Of Science - Business Management

University of Phoenix

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Lindsey Dutton