Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Cj affiliate
Timeline
Hi, I’m

Lindsey Evans

Valparaiso,INDIANA
Lindsey Evans

Summary

Absolutely love getting in touch with consumers and clients.

I am honest with them and always manage to find common ground to make them genuinely comfortable socializing with me.


Excellent communication skills and feedback.

I'm a great teacher to anyone who's willing to learn and I am very detail oriented.


Customer service and satisfaction is by all means my specialty.

Overview

20
years of professional experience
1
Certification

Work History

Pet Supplies Plus

Management/cashier/customer Service Specialist
08.2004 - 03.2024

Job overview


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Lifted up to 70 pounds at once repeatedly and used pallet jack to move heavier loads.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Provided primary customer support to internal and external customers.
  • Delegating store tasks to the employees with follow up.
  • Expert merchandiser/store setter
  • I am forklift certified.

Education

Purdue University - North Central
Westville, IN

None from Business Management

University Overview

Skills

  • Customer Service
  • Customer loyalty
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Order Taking
  • Product restocking
  • Product Knowledge
  • POS system operations
  • Staff Training
  • Inventory Management
  • Decision Making Aptitude
  • Sales expertise
  • Retail Merchandising
  • Reports and documents
  • Loyalty Program Promotion
  • Staff Mentoring
  • Honest and Dependable
  • Relationship Building
  • Training and mentoring
  • Microsoft Office
  • Excel and spreadsheets
  • Forklift certification
  • Coin and Currency Counting

Certification

Forklift operation certification

Affiliations

Affiliations

I represent a few different active wear companies that I use myself. Empowering people to keep going and feel good in what you have on is my usual goal.

Cj affiliate

Cj affiliate

I signed up to be affiliated with Fabletics and Halara companies since I own a ton of their products! May as well promote them!

Timeline

Management/cashier/customer Service Specialist
Pet Supplies Plus
08.2004 - 03.2024
Purdue University - North Central
None from Business Management

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Lindsey Evans