Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Ewing

Raleigh,NC

Summary

Versatile professional with a track record of enhancing customer satisfaction and streamlining operations in all areas. Excelled in roles requiring strong organizational skills and exceptional teamwork. Proven ability in negotiation and problem-solving, leading to increased profitability and improved staff retention. Skilled in administrative support and customer service, fostering positive relationships and efficient workplace environments.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

19
19
years of professional experience

Work History

Hospitality Worker

Lenovo Center
03.2021 - Current
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Trained new staff members on proper customer service and hospitality policies.

Real Estate Agent

Julie Wright Realty Group
10.2020 - Current
  • Builder representative. Collaborate with Developer and Builders to bring clients into the neighbhorhood.
  • Advised clients on market conditions and property value for informed decision-making.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.

General Manager of Food Service

Sup Dogs
02.2014 - 11.2017
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
  • Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
  • Boosted employee morale with regular team-building activities, improving communication and collaboration.
  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
  • Oversaw training of more than 200 team members.

Adjunct Faculty Member

East Carolina University
08.2011 - 05.2013
  • Utilized various teaching methodologies to accommodate different learning styles within the classroom setting.
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
  • Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
  • Completed classroom planning by creating and preparing exams, classroom discussions and lectures.
  • Established strong rapport with students, creating an inclusive learning environment that fostered curiosity and critical thinking skills.
  • Developed creative and effective teaching methods for course content to capture students attention.
  • Increased student engagement through the implementation of interactive activities during class sessions.

Clerical Worker

H.T. Hackney Service Merchandisers
06.2005 - 06.2007
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Improved office efficiency by streamlining filing systems and organizing document storage.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.-
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Master of Public Health - Public Health

East Carolina University
Greenville, NC
05-2013

Master of Science - Public Health Studies

East Carolina University
Greenville, NC
05-2007

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Negotiation
  • Works well independently
  • Administrative Support
  • Presenting
  • Cross-cultural sensitivity
  • Production leadership
  • Customer Service
  • Time Management
  • Problem-Solving
  • Multitasking

Timeline

Hospitality Worker

Lenovo Center
03.2021 - Current

Real Estate Agent

Julie Wright Realty Group
10.2020 - Current

General Manager of Food Service

Sup Dogs
02.2014 - 11.2017

Adjunct Faculty Member

East Carolina University
08.2011 - 05.2013

Clerical Worker

H.T. Hackney Service Merchandisers
06.2005 - 06.2007

Master of Public Health - Public Health

East Carolina University

Master of Science - Public Health Studies

East Carolina University

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Lindsey Ewing