Lindsey Fellows
Salem,MA
Summary
Thank you for allowing me this wonderful opportunity to work for your company. I look forward to hearing from you! I strive to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Recovery Specialist
Beth Israel Lahey Health
07.2023 - Current
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented safety checks/rounds
- Distributed medication
Front End Supervisor
Ocean State Job Lot
08.2022 - 07.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in all checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Head Cashier
7-eleven
01.2020 - 01.2022
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Mobile Expert
T-mobile
08.2019 - 01.2020
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Assisted and supported training of new sales associates.
Winder Operator
S&D Spinning Mill
01.2017 - 07.2019
- Tidied work area to create and maintain safe working environment on floor.
- Removed waste, damaged tubes and imperfect yarn from floor to keep focus on functional products.
- Performed basic maintenance and cleaning processes on spinning machines and related equipment.
- Complied with company policies, shop regulations and legal requirements.
Education
High School Diploma -
Bartlett High School
Webster, MA06.2013
Skills
- Price Verifications
- Time Management
- Mentoring
- Cash Handling
- Problem-Solving Skills
- Goals and Performance
- Effective Working Relationships
- Flexible Work Schedule
- Delegation and Supervision
- Mental health awareness
- Substance Abuse Knowledge
- Professional boundaries
References
Clayton Qualters
Program Director Bristol Lodge Mens and Womens Shelter
781-838-2359
cqualters@mhsainc.org
Michael Anketell
Recovery Specialist
978-835-0843
Manketell978@gmail.com
Jackie Whitmarsh
Housing First Coordinator
781-924-9442
jwhitmarsh@eliotchs.org
Timeline
Recovery Specialist
Beth Israel Lahey Health
07.2023 - Current
Front End Supervisor
Ocean State Job Lot
08.2022 - 07.2023
Head Cashier
7-eleven
01.2020 - 01.2022
Mobile Expert
T-mobile
08.2019 - 01.2020
Winder Operator
S&D Spinning Mill
01.2017 - 07.2019
High School Diploma -
Bartlett High School