Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Lindsey Flowers

Colton,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges seeking more entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

FC Associate

Amazon
05.2021 - 08.2025
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Picked and packed order items.


Customer Service Representative

Kelly Connect
08.2020 - 04.2021
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained accurate records of customer interactions in the CRM system.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Increased efficiency of call handling by utilizing available resources such as scripts, FAQs, or knowledge base articles when assisting customers.

Customer Service Representative

Teleperformance
10.2019 - 06.2020
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Enhanced customer satisfaction by addressing and resolving inbound calls and inquiries in a timely manner.
  • Assisted with payments
  • Assisted with billing
  • Managed accounts
  • Met customer call guidelines for service levels, handle time and productivity.

Sales Associate

Target
09.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree - Gender Studies

Louisiana State University of Shreveport
Shreveport, LA

Skills

    Order fulfillment

    Customer service

    Order processing

    Team collaboration

    Effective communication

    Problem solving

    Attention to detail

    Warehouse safety

    Packing efficiency

    Stock replenishment

    Order picking

    Troubleshooting techniques

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FC Associate

Amazon
05.2021 - 08.2025

Customer Service Representative

Kelly Connect
08.2020 - 04.2021

Customer Service Representative

Teleperformance
10.2019 - 06.2020

Sales Associate

Target
09.2018 - 10.2019

No Degree - Gender Studies

Louisiana State University of Shreveport

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