Lindsey Fogler
Fayetteville,GA
Summary
A high performing professional with a background in customer support and law enforcement including investigations. With extensive training in basic law enforcement, fraud investigations, accident reconstruction, case management and multi tasking. I have over 6 years of experience in conflict resolution and communicating with diverse populations. As a member of CID (Criminal Investigations), FTO (Field Training Officer) and other related positions I obtained first responder experience in high quantity case management in the field and office.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Responder
Veteran Affairs
Atlanta, GA
04.2025 - Current
- Provided crisis intervention services when needed including but not limited to suicide prevention efforts or conflict resolution techniques.
- Conducted crisis intervention when needed, including suicide prevention.
- Attended trainings related to trauma informed care, suicide prevention.
- Conducted active listening to assess client needs and concerns.
- Provided emotional support to clients during crisis situations.
- Documented client interactions accurately in case management systems.
Detective
City of Fayetteville Police Department
Fayetteville, GA
05.2023 - 01.2025
- Gathered and analyzed evidence from crime scenes to support cases.
- Conducted thorough investigations of criminal activities in Fayetteville community.
- Prepared detailed reports documenting findings and investigative procedures.
- Testified in court as a key witness in criminal cases.
- Interviewed witnesses and suspects to obtain critical information for investigations.
- Collaborated with other law enforcement agencies on joint investigations.
- Mentored junior detectives on investigative techniques and case management.
- Conducted interviews and interrogations with witnesses, victims, and suspects.
- Analyzed financial transactions for suspicious activities and potential fraud cases.
- Assisted with the drafting of search warrants and subpoenas related to fraud investigations.
- Created detailed reports outlining the scope of fraud investigations conducted including recommendations on how best to proceed with each case.
Deputy Sheriff
Fulton County Sheriffs Officer
Atlanta, GA
08.2022 - 05.2023
- Conducting interviews and multi-tasking to document reports
- Serving warrants, subpoenas and summonses in adherence to legal proceedings
- Testifying in court to support legal proceedings in connection to criminal proceedings
- Working collaboratively with local resources
- Providing support to victims and citizens in high risk situations
- Enforced laws and regulations to maintain public safety in Fulton County.
Remote Customer Service Agent
US Bank
Atlanta, GA
05.2022 - 08.2022
- Providing support to caller via the telephone communication
- Assisting callers with scheduling and exercising call management in a high call volume situations
- Engaging with callers to assist in resolving issues and concerns
- Multi-tasking call management and note tasking to ensure documentation is accurate and precise
Advanced Patrol Officer (Field Training Officer)
Chatham County Police Department
Savannah, GA
07.2018 - 10.2021
- Conducting interviews and multi-tasking to document reports
- Training recruits, preparing and documenting their progress according to training guidelines
- Working with local agencies to identity appropriate services for citizens and individuals in crisis
- Providing on-shift crisis prevention for suicide/mental health incidents and through in-person interviews while remaining unbiased
- Engaging with citizens and performing a variety of community outreach policing duties
- Assessing callers experiencing a crisis, contacting appropriate agencies and acting to ensure safety if they become a harm to themselves or others.
- Reviewed security footage to identify fraudulent behavior and suspects.
- Monitored industry trends to enhance fraud prevention strategies and practices.
Education
Bachelor of Science - Criminal Justice
Savannah State University
Savannah, GASkills
- Customer Support
- Investigations and Interview
- Case Management
- Resourceful
- Analyzing evidence
- Complex Problem Solving
- Handling sensitive information
- Problem solving in high stress situations
- Knowledgeable of Local, State, Federal Laws
- Preparing / managing reports
- Time Management
- Critical Thinking
- Critical Decision Making
- Communication
- Organizational
- Time Management/Multitasking
Certification
- GEORGIA PEACE OFFICER, Georgia Peace Officer Standards and Training Council (P.O.S.T), 09/01/18
- CRISIS INTERVENTION TEAM OFFICER, Georgia Peace Officer Standards and Training Council (P.O.S.T), 05/01/20
- FIELD TRAINING OFFICER, Georgia Peace Officer Standards and Training Council (P.O.S.T), 07/01/20
Timeline
Crisis Responder
Veteran Affairs
04.2025 - Current
Detective
City of Fayetteville Police Department
05.2023 - 01.2025
Deputy Sheriff
Fulton County Sheriffs Officer
08.2022 - 05.2023
Remote Customer Service Agent
US Bank
05.2022 - 08.2022
Advanced Patrol Officer (Field Training Officer)
Chatham County Police Department
07.2018 - 10.2021
Bachelor of Science - Criminal Justice
Savannah State University