Lindsey Forman
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Bartender
SoHo Bistro And Lounge
06.2023 - 01.2024
- Obtained cash bank and stocked service bar to prepare for operation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Luk's Bar And Grille
06.2022 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Store Manager
Sunglass Hut - Luxottica
05.2015 - 07.2022
- Assisted in recruiting, hiring and training of team members.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Nashua High School South
Nashua, NH06.2012
Skills
- Customer service expertise
- Engaging personality
- Service-oriented mindset
- Basic accounting
- Organizational ability
- Client Account Management
Timeline
Bartender
SoHo Bistro And Lounge
06.2023 - 01.2024
Server
Luk's Bar And Grille
06.2022 - 06.2023
Store Manager
Sunglass Hut - Luxottica
05.2015 - 07.2022
High School Diploma -
Nashua High School South
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