Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Fox

Riverview,FL

Summary

Dynamic Administrative professional with a proven track record at the National Cancer Benefits Center, excelling in client communication and documentation management. Recognized for enhancing office productivity and fostering relationships, while demonstrating strong organizational skills and creative problem-solving abilities. Committed to delivering high-quality service and ensuring client satisfaction.

Overview

18
18
years of professional experience

Work History

Administrative Officer

National Cancer Benefits Center
04.2011 - Current
  • Collaborated with attorneys and clients for all required legal documentation to prepare and file federal government compensation claims.
  • Assembled and distributed written introductory packets and forms to new clients for government agencies and attorney offices.
  • Prepared written medical requests for medical facilities on behalf of clients and reviewed medical records for pertinent information for federal government compensation claims.
  • Served as a point of contact for client communications, offering clear updates and resolving inquiries while maintaining a high level of client satisfaction.
  • Managed files and records for clients and adhered to client confidentiality of private information.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and reports.
  • Managed and contributed to the development of a comprehensive online database base website to house all relevant client information and processes.
  • Enhanced overall office productivity through effective leadership, staff management, and coordination of daily tasks.

Customer Service Representative

Aubrey Organics
08.2007 - 04.2011
  • Provided front-line customer service by placing and tracking orders, resolving issues, and answering product inquiries via phone for both individual customers and business accounts.
  • Traveled to trade shows and industry expos to promote product lines and secure wholesale accounts with retail partners.
  • Traveled to various retail locations to lead in-store demonstrations to engage and educate customers on product features and benefits, increasing brand awareness and sales.
  • Handled daily order fulfillment, including picking, packing, and shipping merchandise to customers.

Education

Associate of Arts -

Hillsborough Community College
Tampa, FL
01-2014

Skills

  • High quality customer service and communication skills
  • Excellent organizational & time management abilities
  • Detail-oriented with a focus on precision
  • Strong interpersonal & teamwork skills
  • Basic computer proficiency
  • Relationship building
  • Documentation and control
  • Creative problem solving
  • Project management and coordination
  • Personnel management
  • Delegation

Timeline

Administrative Officer

National Cancer Benefits Center
04.2011 - Current

Customer Service Representative

Aubrey Organics
08.2007 - 04.2011

Associate of Arts -

Hillsborough Community College

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Lindsey Fox