Lindsey Garrison
Pinehurst,GA
Summary
A unique and outgoing individual that excels at communication skills and creating professional relationships with client's. Organized with time management skills and knowledge with current software programs and processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Cafe 41
02.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Client Service Representative
Five Points Infrastructure Services
08.2020 - 10.2024
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Assisted clients with navigating online platforms and tools, enhancing their overall experience with the company''s resources.
Bartender
UnWine’d and Tapped
08.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Uncle Jacks Steak House
03.2020 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Associate Degree - Science
South Georgia State College
Douglas, GA12.2020
Diploma -
Brookwood Highschool
Snellville, GA05.2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Project planning
- Customer relationship management (CRM)
- Partnership development
Certification
SafeSev
Timeline
Manager
Cafe 41
02.2025 - Current
Bartender
UnWine’d and Tapped
08.2022 - 10.2023
Client Service Representative
Five Points Infrastructure Services
08.2020 - 10.2024
Bartender
Uncle Jacks Steak House
03.2020 - 08.2022
Associate Degree - Science
South Georgia State College
Diploma -
Brookwood Highschool
Similar Profiles
Amelie MaslanAmelie Maslan
Hospitality Worker at Cafe 41Hospitality Worker at Cafe 41
Tahlia Alfonso-HineTahlia Alfonso-Hine
Hospitality Worker at Cafe 41Hospitality Worker at Cafe 41
Benedict MoyoBenedict Moyo
Line Chef at Cafe 41 GroenkloofLine Chef at Cafe 41 Groenkloof
Shakim DeshieldsShakim Deshields
Team Member at Dairy Queen Grill & ChillTeam Member at Dairy Queen Grill & Chill
Bryce BiltzBryce Biltz
Cashier/Head Bagger at Harris TeeterCashier/Head Bagger at Harris Teeter