Lindsey Gildon
Plainfield,IL
Summary
Reliable, service-focused professional with excellent customer service skills gained through several years of experience as a healthcare and administrative professional. Well-rounded, multitasking, compassionate and technically skilled in attending to clients in diverse settings.
Excellent clinical customer service and communication skills. Ability to quickly learn new concepts and skills. Knowledge of medical terminology and infection control standards. Knowledge of age specific developmental factors specific to adult and geriatric residents. Excellent verbal and writing skills. Excellent MS skills and computer knowledge Bilingual (Spanish)
Overview
13
13
years of professional experience
1
1
Certification
Work History
Center Secretary/Certified Nursing Assistant/Certified Telemetry Technician
Rush-Copley Memorial Center
12.2011 - Current
- Managed all new patient referrals and scheduled all postop and follow-up appointments
- Answered telephone calls, took messages, and communicated with other members of medical team regarding patient care
- Handled all filing and records management
- Communicating with all doctors and processing request for patient care
- Complete knowledge of taking and recording the vital signs of patients; be it blood pressure, temperature or pulse and respiration
- Certified cardiopulmonary restoration skills
- Ability to educate patients and their family members about the healthcare needs
- Monitored cardiac, electrocardiogram and cardiac screen and appraisals
- Interpreted atrial and ventricular rhythm, PR, QRS and QT interval, ectopic beats
- Collected and recorded telemetry data
- Identified dysrhythmias and carried out immediate preventive action
- Prepared reports during cardiac arrest and reported changes to on-duty nurse
- Checked system and patient identification and analyzed dysrhythmia
- Ability to prepare, operate, and maintain centralized telemetry equipment
- Operational knowledge of Medical cardiac monitors and telemetry packs
- Ability to interpret cardiac arrhythmias.
Claims Administrative Assistant/Facilities Coordinator
The Millennium Group Inc./ Fireman's Fund Insurance Company
08.2024 - 10.2024
- Assist with claim management, loss data collection, and financial tracking
- Provide department assistance under department director’s guidance
- Assist and carry out special projects as identified
- Manage U.S
- Certificate of insurance program for all Group brands
- Coordinate room set-up needs and reset schedules with housekeeping personnel; coordinate special setups with catering office, Information Technology Services, printer services and support, and Audio-Visual Support
- Serve as liaison between user and setup crew; i.e., room setup, furniture requirements, housekeeping, catering, audiovisual services, parking, and security
- Conduct maintenance inspections of the facility; prepare work orders; maintain furniture inventory and prepare requisitions for furniture, minor equipment, and supplies
- Processes billing; perform other duties as assigned.
Lead Shipping / Receiving Clerk
Kelly Services / Blue Cross Blue Shield
08.2024 - 08.2024
- Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment
- Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates
- Receives supply work order or requisitions through computer system, in person or by phone for all departments
- Communicates and coordinates with appropriate buyer returns, rejections and credits
- Properly inputs credit into computer system
- Submits proper documents and notification to accounts payable
- Fills supply work orders or requisitions, including checking shelves for items, retrieving the items, asking for proper work order account number, entry of requisitions received and log items out of inventory using excel, verifying retrieved stock item with work order or requisition request, loading the stock items and making deliveries.
Human Resources Representative
Robert half international
03.2024 - 08.2024
- Created and maintained personnel and Benefits files and conducted employee orientations and exit interviews
- Assisted in company hiring process by coordinating internal and external job postings and review applications and screening
- Coordinated benefits and reviewed benefits forms to ensure accuracy and coordinated with third party administrator
- Planned, developed, implemented and evaluated personnel and labor relations strategies
- Provide clear, effective, timely and constructive feedback to management on interviewing techniques and effective labor relations
- Conduct new employee orientations and safety training programs, ensuring all necessary forms and documents are completed
- Set up all necessary personnel files and maintains related records
- Applied fundamental business and human resource concepts to establish and maintain effective work relationships with managers, the corporation, and the community.
Cashier / Marketing Department
Sam’s Cub
08.2024 - 05.2024
- Contacted various members to introduce new promotions and events at the store
- Provided sales experience in both English and Spanish
- Preformed cashier duties; clerical support, letter typing and answering phones
- Performed various customer service skills for in and out bound calls.
Receptionist / Administrative Assistant
Kelly Services / Sara lee Corporation/Blue Cross Blue Shield
05.2024 - 03.2024
- Performed general reception and administrative tasks in a corporate office
- Documented correspondence and sent messages via email
- Answered a multi-line phone / switchboard while tending to incoming visitors
- Performed various customer service skills for in and out bound calls.
Certified Nursing Assistant
DuPage County Convalescent Center
- 11.2011
- Maintained homelike environment for the residents
- Protected and promoted resident rights and assisted the person to maintain independence
- Provided routine care to the patients
- Reported to the charge nurse of the status of patients by spending maximum time in the room with the patient
- Maintained the ward neat and clean
- Obtained specimens, weights, and vital signs of patients
- Provided nursing care in accordance with resident care policies and procedures
- Ensured the safety and well-being of the residents is maintained
- Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan
- Measured and recorded patient's fluid intake and output
- Managed supply inventory and supply requisitions
- Provided medication reminders
- Provided patient transportation to doctor appointments.
Education
Some College -
University of St. Francis
Joliet, ILCertified Nursing Assistant Course -
College of DuPage
Glen Ellyn, IL01.2010
High School Diploma -
Rich South
Richton Park, IL01.2001
Skills
- Office Management
- Professional Networking
- Inventory purchasing
- Managing purchasing activities
Skill Summary
Utilized Microsoft Office (Excel, Word, Access and Power Point), Bilingual, Internet, Lotus Notes, and QuickBooks
References
References Available Upon Request
Certification
- CAP - Certified Administrative Professional
Languages
Spanish
Professional Working
Timeline
Claims Administrative Assistant/Facilities Coordinator
The Millennium Group Inc./ Fireman's Fund Insurance Company
08.2024 - 10.2024
Lead Shipping / Receiving Clerk
Kelly Services / Blue Cross Blue Shield
08.2024 - 08.2024
Cashier / Marketing Department
Sam’s Cub
08.2024 - 05.2024
Receptionist / Administrative Assistant
Kelly Services / Sara lee Corporation/Blue Cross Blue Shield
05.2024 - 03.2024
Human Resources Representative
Robert half international
03.2024 - 08.2024
Center Secretary/Certified Nursing Assistant/Certified Telemetry Technician
Rush-Copley Memorial Center
12.2011 - Current
Certified Nursing Assistant
DuPage County Convalescent Center
- 11.2011
Some College -
University of St. Francis
Certified Nursing Assistant Course -
College of DuPage
High School Diploma -
Rich South
- CAP - Certified Administrative Professional
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